Quality degradation at Planet Fitness Workouts  
Users report higher volume of Quality Issues than usual
61
fair

Planet Fitness Workouts | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-16 Points Past 7 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
51%
Android
144 Reports
iOS unitQ Score
iOS User Feedback
49%
iOS
136 Reports
User Feedback
49%
iOS
136 Reports
51%
Android
144 Reports
Planet Fitness Workouts - Latest Quality Issues
iOS
May 9, 2024
Crowd Meter is Broken
Not even close to being correct.
Android
May 9, 2024
What's the point of the app showing me billing info if I can't access my card info to update it. Fire whoever you hired to designed this garbage, it's pointless to have. This is an updated 5star to 1star, good God.
Android
May 9, 2024
The whole app needs to be overhauled. Besides checking in, I want to see the history of the days, dates and times of my workouts for the past two or three weeks. I have to go 4 levels deep, then it still only gives the date and not the day. Yet half of the line is taken up with the gym location, which I don't need as a one club member. Why can't the developers rethink this? Please change.
Android
May 9, 2024
App is super hard to work and find specific things. You want to do you workout, cool scroll through 200 other videos to pick up where you where. You want to schedule a class, cool here is today and tomorrows classes. Oh no they've already been filled ok then here's next months classes for the week but it's closed. It's hard to work when your trying to get fit for the first time and use it as a proper tool rather than just another app.
Android
May 10, 2024
Doesn't let me change my bank account details
Android
May 10, 2024
Fix the crowd meter it never doesn't stay at 2 or 3 bars out of 10 bars when the gym is packed
Android
May 10, 2024
The workout videos are consistently skipping, it's really annoying to listen to.
Android
May 10, 2024
I've never seen a worse gym, I bought a membership in March, paid $55 annual fee + $11 every month, and in May I had to pay $55 of the membership fee again in order to close the subscription, they didn't want to close it until I paid the annual membership fee again In one year, 2 months of using the gym cost me $145.
Android
May 10, 2024
Since the last update, the app will not open up. This is how I check into my gym. Need a new update to fix, as I cannot uninstall last update to fix myself.
Planet Fitness Workouts - Product Description
Welcome to the Planet Fitness App – The Gym In Your Pocket!


Bring the Judgement Free Zone® anywhere with the FREE PF App. Check out our exclusive features including digital check-in, trainer-led on-demand virtual workout classes, hundreds of exercises that you can do at home or in-club, equipment tutorials, activity tracking for in and out of the gym, a crowd meter so you can pick the best time to visit, and so much more!


Key Features:


Digital Keytag: Quick and easy touchless check-in at your Planet Fitness with your digital keytag.


Crowd Meter: Coming into one of our clubs? See how many people are at your club before you go to find the best time to visit! Just check out the Crowd Meter to view how busy your club is.


Digital Workout Videos: Access on-demand trainer-led workouts that will get you motivated and moving! Whether you're starting your fitness journey, or you just want to try something new, we’ll help you make the most out of your in-club or at-home workouts. From beginner to advanced, there are workouts for everyone! PLUS, it’s easier than ever to find workout programs you love. You can search workouts by type, time, target, and more to find what’s best for you.


Member Perks: Check out exclusive discounts and deals from Planet Fitness partners. Start exploring now.


Exercise & Equipment Tutorials: View hundreds of easy-to-follow exercise routines and equipment tutorials. If it’s your first time using a piece of equipment in one of our clubs or need a reminder, you can just scan the QR code in the app and your video guide will help you get started.


Activity Tracking with My Journey: Check out the My Journey screen to track check-ins, integrate with fitness trackers like Apple Health, and track just how much you’re moving by logging it in the Activity Tracker.


Download the Planet Fitness App today - You got this!
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