80
good

Popeyes® | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
81%
Android
602 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
145 Reports
User Feedback
19%
iOS
145 Reports
81%
Android
602 Reports
Popeyes® - Latest Quality Issues
iOS
May 8, 2024
Do NOT USE THIS APP
This app is a scam . I have loaded my gift cards and was unable to use both of them because of a “pricing failure” . To top it off customer service is just a phone number telling you to text a number to only get the go around to nowhere for a resolution or response. The points as well are not redeemable when you do get them . It's insane it's 2024 Popeyes get with the program. And I know I'm not the only one I've seen multiple others with these issues on Reddit .
Android
May 9, 2024
Chicken is great Just takes too long to get it.
Android
May 9, 2024
App is OK but will lag sometimes and it would be nice if there was a way to request condiments like hot sauce and catchup.
iOS
May 10, 2024
Horrible service
They gave me a cold chicken sandwich and refused to make me a fresh one. The manager even told me no. This is never happened to me and I have been eating at Popeyes forever.
iOS
May 10, 2024
The app barely works
When I first got the app, it started out well and worked great. But now, it works for only 1 or 2 locations in my area; none of which are near my house. Every time I try to place an order online it says the location is closed when it isn't which means I have to go and order at the restaurant which defeats the entire purpose of having the app
Android
May 10, 2024
Stood in Popeyes for 20 mins because this app doesn't work. SMH!
Android
May 10, 2024
This app doesn't let you gain points even if you use it in stores so besides offers there is no perks for the app. The app should be updated to be used in-Store & online!
Android
May 10, 2024
App used to be kinda bad, but at least worked. Last few times I've tried to use it, it either won't let me place the order, or it just completely breaks. It constantly gets stuck on a sub option and you cant go back. Such as clicking on a reward or menu item. Back gesture closes the app and reopening it brings it still on sub option. There is no back button in the app. Clicking a new menu tab and going back still leaves it there. I was about to place an order today, but went to KFC instead.
Android
May 10, 2024
App doesn't work all the time! It displays to customers error messages for extended periods of time causing us to miss good deals in the app!😠
Popeyes® - Product Description
Features:
Mobile Ordering: Order with the app for delivery or pick-up.
Mobile Coupons: Get exclusive access to the best mobile-only deals.
Restaurant Locator: Find your closest Popeyes® and see their hours.
Compatible with Apple Pay
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