Quality degradation at Providers: EBT, Mobile Banking  
Users report higher volume of Quality Issues than usual
81
good

Providers: EBT, Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
100%
Android
638 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
638 Reports
Providers: EBT, Mobile Banking - Latest Quality Issues
Android
May 9, 2024
I couldn't get in account to renew
Android
May 9, 2024
The app is ok it just takes a long to see how much you have it takes me about 4 or 5 times before I can get it to work right
Android
May 9, 2024
Ok if you use for EBT only do not apply for the debit card to transfer your SSD benefits,there crooks to steal your $ and ring up so many weird charges and when you file a dispute they close your debit account .still waiting for the attorney general to have a response lawsuit in progress.
Android
May 9, 2024
This app sucks I can't get the balance of my food stamps.
Android
May 10, 2024
I'm not impressed with this app Food stamos and cash are not uploading when I get them from DPSS In Los Angeles CA On Olympic Ave.
Android
May 10, 2024
Lost the ability to be approved when I've been approved already in the past what is happening..!??!
Android
May 10, 2024
From a valid method of distribution for EBT services to advertising scams. I'll be in contact with the authorities, and this card might not survive my legal action. You're committing fraud from the people who can least afford it. I'll find out what the US Attorney General's Office thinks. You're a real bunch of scumbags.
Android
May 10, 2024
DO NOT USE THIS APP!!!!!!! It is not safe! It is vulnerable to being hacked! My funds were removed from account electronically, and they couldn't do anything about it! Be safe not sorry!
Android
May 11, 2024
So hard to navigate. Trying to sell you stuff. Too much going on. I just wanted to check my balance. I uninstalled it.
Providers: EBT, Mobile Banking - Product Description
Providers is the #1 rated EBT app for checking your food stamp balance. Plus, see all your spending in one app with Providers Card, our free mobile banking account.

Join the 5+ million people who trust Providers (formerly Fresh EBT) for a better way to manage their EBT, WIC, Social Security/SSI, other benefits, and debit.

You'll keep your family’s finances on track, get exclusive deals, find jobs, and save more money with Providers, the all-in-one money app.

TRACK ALL YOUR SPENDING IN ONE PLACE
Providers makes it easy to manage your benefits and debit in one secure app:
• EBT
• WIC
• Child Tax Credit
• Paychecks
• Social Security (SSI)
• Cash benefits (TANF)
• Tax refunds
• Savings

INSTANTLY SEE YOUR EBT BALANCE
Skip the call. Check your EBT and WIC balances and spending history instantly on your phone. You’ll save time and always know how much you have to spend.

WORKS IN EVERY STATE
Providers (formerly Fresh EBT) works with every food assistance program and EBT card in the U.S. Get your EBT balance for your Quest, ebtEDGE, ConnectEBT, California CalFresh, Texas Lone Star, Florida & Pennsylvania ACCESS cards, Illinois Link, MI Bridge, Oregon Trail, and all other states’ EBT cards.

FIND STORES THAT ACCEPT EBT AND WIC
Use our map to find the nearest grocery stores, food pantries, farmers’ markets, and places that accept EBT (also called food stamps or SNAP) and WIC.

STAY ON TOP OF YOUR BENEFITS
Get regular updates on any important changes to your food stamps (SNAP), P-EBT, Disability, and other benefits in all states.

BANK EASY WITH PROVIDERS CARD
Providers Card is a free mobile banking account that’s exclusively available to EBT cardholders. Your Providers Card account comes with a Mastercard® debit card for everyday spending and a virtual card that’s extra secure for online shopping and bills.

ENJOY EARLIER PAYDAYS
Your paychecks arrive up to 2 days early if you set up direct deposit on your Providers Card mobile banking account.

GET YOUR BENEFITS UP TO 5 DAYS EARLY
You can get Social Security or Disability benefits up to 5 days early if you set up direct deposit with Providers Card. That’s faster than other traditional banks. Plus, our Deposit Prediction tool tells you exactly when your SSI/SSDI deposit will hit.

STRESS LESS ABOUT FEES
Providers Card mobile banking has no monthly or annual fees. No overdraft fees. No account open, close, or inactivity fees. No additional transaction, maintenance, service, or any other hidden fees. There are also no fees if you take out cash at one of our 30,000+ free ATMs.

STAY SAFE AND SECURE
Your money and personal information is protected by best-in-class encryption and security features. Your Providers Card debit funds are FDIC-insured up to $250,000. Instant transaction notifications and 1-tap card locking keep you in control of your family’s budget.

FILE YOUR TAXES FOR FREE
Providers Card comes with a free tax filing tool called Providers Tax. It’s easy and secure to file your taxes from your phone. Maximum refund, guaranteed. Both federal and state returns are 100% free.

SAVE MONEY AND EARN EXTRA CASH
Get exclusive deals for EBT cardholders, weekly discounts, and local coupons to help you save money on your groceries, bills, and more. If you need extra cash, use our job board to find a new job or part-time gig.

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Providers (formerly FRESH EBT) is not affiliated with the government. We access your EBT account information with your permission via state EBT systems. We compile information about government benefits from public websites.

Providers Card and its banking services are issued and facilitated by Sutton Bank, Member FDIC, pursuant to license by Mastercard International Inc. Providers Card is separate from your EBT card and may be used everywhere Mastercard® debit cards are accepted.
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