56
fair

Sainsbury's Groceries | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Sainsbury's? Unlock additional insights
Android unitQ Score
Android User Feedback
72%
Android
51 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
20 Reports
User Feedback
28%
iOS
20 Reports
72%
Android
51 Reports
Sainsbury's Groceries - Latest Quality Issues
iOS
Apr 26, 2024
Leads very little to be desired
This application and the nectar application don't function when using a vpn. We all need to use vpns to stop us getting hacked. It's about time you updated your systems to include vpn access to our accounts. That is why I have not ordered from you in over 6 months that and the current prices of food and the damage always done to mishandling tinned foods to the point the seals are broken making the food go off in less than a couple of days and not being able to sort out anything in customer service numbers due to the racial hatred of white people from other ethnic groups
Android
Apr 27, 2024
Unusable on samsung active tab. The further you get down the favourites, the slower it goes until it grinds to a halt and you can't even add anything. Tried clearing the cache, clearing all data, uninstall and reinstalled and nothing changes. Works OK on the website but the app is dreadful. There's a problem somewhere and it isn't getting fixed.
Android
Apr 28, 2024
Doesn't remember baskets. Doesn't synchronise with same account on website!
Android
Apr 30, 2024
Have been planning to move to sainsburys online shopping after 10 years with Morrison's but the list view of the trolley is awful, I'd rather have a full view of everything in my trolley maybe there could be an option to choose what view you want to use
iOS
May 2, 2024
Useless!
Utterly useless! Every time I try to use the app it has signed me out and takes numerous attempts to login again.
Android
May 3, 2024
Won't me me add a new payment card after the old one expired garbage
Android
May 4, 2024
Always crashes! Have to uninstall and reinstall every time I need to use it.
Android
May 5, 2024
This is a great app and I have used it every week for a few years. However, it is very glitch, particularly recently. Hardly ever does it just work when I first open it, almost always I have to close and reopen it as it will otherwise not load any items.
Android
May 6, 2024
I ve been logged in this app since putting it on my mobile but come to use it i had two sign in again
Sainsbury's Groceries - Product Description
You can now do your grocery shopping wherever and whenever it suits you with the Sainsbury’s Groceries app.
 
That means 30,000+ products in your pocket ready to be delivered to your door at your chosen date and time.
 
Here’s some of the things you can do with it:
- Browse or search for food, drink, and household products
- Create a new order or edit an existing one
- Link your Nectar card and collect rewards points whilst you shop
- Get all our best offers and deals
- Use the app for food and drink deliveries all over the UK, or Click & Collect your shopping from one of our stores.
 
Already a registered Sainsbury’s groceries shopper?
In that case it’s easy, just log into the app with your usual details and you’ll find all your information, offers and Favourites there waiting for you.
 
What if you’re new to shopping for groceries online?
It only takes a moment to register and get shopping. Your most ordered items are automatically added to your Favourites, so the more you shop with the app, the quicker it gets.
 
Hear what people are saying about Sainsbury’s Groceries app:
“Does everything except cook the food for you, great App!”
“The delivery was early and the driver phoned to see if it was ok. Excellent service!!”
“Used this yesterday and collected my shopping today. It was so easy.”
 
We’re always trying to improve our Groceries app, so each new release will contain a combination of new features, performance enhancements and bug fixes.
Want to improve your unitQ Score by 20% within 30 days?
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