85
good
Sam's Club | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
64%
Android
1048 Reports
1048 Reports
iOS unitQ Score
iOS User Feedback
36%
iOS
583 Reports
583 Reports
User Feedback
36%
iOS
583 Reports
583 Reports
64%
Android
1048 Reports
1048 Reports
Sam's Club - Latest Quality Issues
iOS
May 8, 2024
Delivery order
I had 6 items I want delivered. When I tapped on the “For delivery” it went to a screen asking for my address to see if I'm in a delivery area. I am, but my problem was for each item it asked my to type in my address. I was getting frustrated I decided I won't be using the delivery anymore instead if I need something I will get my wheel chair and come to the store.
Android
May 8, 2024
App always has issues when it works perfect. Always have login issues. Have had this app for 5 years
iOS
May 8, 2024
Poor communication
It took 2 &1/2 hours to place order with (2) items
iOS
May 8, 2024
Bad website
The website is horrible. Not user friendly Very little cake options for customization
iOS
May 9, 2024
Could be better
App is hard to use. Very picky and disorganized.
Android
May 9, 2024
Could not get Cafe order on this app.
Android
May 9, 2024
The app hasn't froze on me yet Scan n go is my fave.
Android
May 10, 2024
It's such a pain finding the cafe in the app. I can't search for placing a cafe order and it's the whole reason I installed the app, it shouldn't be hidden in a menu only accessible through a tiny button in the corner of scan and go.
Android
May 10, 2024
Get better drivers that actually want to deliver and speak English and read!!! Constantly getting my stuff delivered to other homes and delayed, translation don't want to deliver!!!
Sam's Club - Product Description
Sam’s Club Enjoy all your membership perks with the Sam’s Club app. Save time and shop easier every day with the Sam’s Club app. Make the most of your membership with these best-loved exclusives, including free Pickup, Scan & Go, Pharmacy and Free Shipping for Plus members. Save even more with Instant Savings and track your Plus Cash Rewards. Use the tabs at the bottom to find Home, Scan & Go, Account and more. Scan & Go™ Checkout Now you can pay for gas with the Scan & Go™ feature to save time at the pump. In the club, shop contact free and skip the checkout line. Just shop, scan and pay, all in the app. Pickup Shop in the app, then schedule a free Pickup time that works best for you. We’ll have your order ready when you arrive. Your Lists Start your cart and easily reorder your favorite products, directly in the app. Pharmacy Transfer prescriptions, request refills and manage prescriptions for the whole family for maximum convenience. Membership Card Quickly find your membership card in your account and access other membership details. Shipping Shop and ship directly to your home or workplace – Plus members get free shipping. Download the app and get the most from the club today.
All intellectual property rights, including trademarks and word marks, are the property of respective owners