53
fair

Scotiabank | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
73%
Android
247 Reports
iOS unitQ Score
iOS User Feedback
27%
iOS
92 Reports
User Feedback
27%
iOS
92 Reports
73%
Android
247 Reports
Scotiabank - Latest Quality Issues
iOS
May 8, 2024
Something went wrong, please try again.
Something went wrong, please try again. I get that message every single day. Sometimes the app works, sometimes it doesn't. It seems like an okay banking app when it isn't saying “Something went wrong, please try again.“
iOS
May 9, 2024
Recent reviews speak volumes
“Designed for real life”? This app was designed to lose customers. Seriously bad login issues. As one client posted, invest some of your profits in creating a world class banking app. There's no excuse for sloppy work in this technology driven day and age. Sit up and pay attention to these reviews.
Android
May 9, 2024
It's probably the worst banking app out there. Most of the time it doesn't load the accounts, and can't read THEIR OWN cheques.
Android
May 9, 2024
Cannot use in mainland China for Android. All another Big Five, and some small bank I use doesn't have this issue. Only Scotia, what a shame!
Android
May 10, 2024
I cannot log in, I been using the same password and it's telling me to try again later for over 2 weeks now
Android
May 10, 2024
Thief bank, you are all careful, quietly steals money from your account
Android
May 10, 2024
the app barely works its always down. i went 2 weeks not be able to pay bills
Android
May 10, 2024
Depositing a cheque via the app is impossible. I get error messages every single time.
Android
May 10, 2024
Worst update ever. Running total useless waste of time and very unneeded. No option to turn off either. Absurd.
Scotiabank - Product Description
Complete your everyday transactions with more ease, accessibility, and security — for banking that’s as flexible as it is fast.   
 
Key features include: 
  
Budgeting, insights, and advice 
Create a budget and reach your financial goals faster with personalized insights and advice from Scotia Smart Money by Advice+.  
 
Rewards your way
View your Scene+ points balance and redeem your rewards right in the app. 
     
Mobile cheque deposit 
Take a photo of a cheque and deposit money quickly and easily into your account. 
 
TransUnion credit score and report 
Check your credit score with TransUnion as often as you want, at no additional cost and zero impact to your score. 
 
Barrier-free banking 
With features such as dynamic font sizing and VoiceOver compatibility, the app was designed with accessibility top of mind. 
  
Advisor access  
Book an appointment to meet with a Scotiabank advisor on the phone or in-person. 

Next-level security  
Data encryption keeps financial information safer, 2-step verification confirms your identity, and notifications help you stay on top of what’s happening in your accounts.   
 
Switch between Scotiabank apps 
Sign in once and navigate easily between the Scotia mobile banking app and the Scotia iTRADE app. 
 
Personalized support 
Find quick answers with the Scotiabank chatbot, and connect with a live chat advisor.

 
Important disclosures

By pressing the button above or by downloading the mobile app published by Scotiabank, you consent to the installation of this app and to future updates and upgrades. You can withdraw your consent at any time by deleting this app, or get instructions on how to remove or disable the Scotiabank mobile app by contacting us at the address below.


The Scotiabank mobile app lets you manage, move, and monitor your money using your mobile phone.


When you use Scotiabank’s mobile deposit feature, we will access your device camera to take a picture of your cheque; record the cheque number, account number, institution transit number, and amount; record your device model, as well as its iOS version and manufacturer.


When you download or update this app, or when you apply for, enrol in, or use a service through mobile banking, we may collect information about your computer or device, operating system, internet connection or telephone account, settings, IP address and device locational data, and transaction data, as well as personal information.


We may collect, use, disclose, and retain this information as set out in the Scotiabank Privacy Agreement (scotiabank.com/ca/en/about/contact-us/privacy/privacy-agreement.html) and to determine which settings are appropriate for your computer system, to provide or enhance digital functionality and banking options, and for security purposes, internal analysis, and reporting.


Please note that this app gives you access to Scotiabank accounts held in Canada. For information about our services in other countries, visit scotiabank.com.


Have questions about the app?

Visit scotiabank.com/app or give us a call at 1-877-277-9303 (Canada/USA) so we can help.


The Bank of Nova Scotia

44 King St. West

Toronto, ON M5H 1H1
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