60
fair

Shopify - Your Ecommerce Store | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
85%
Android
300 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
52 Reports
User Feedback
15%
iOS
52 Reports
85%
Android
300 Reports
Shopify - Your Ecommerce Store - Latest Quality Issues
Android
May 10, 2024
it's very good but I struggle with payment options
Android
May 10, 2024
Giving trouble to open
Android
May 10, 2024
I'm logged into my account through the mobile browser, but when I try to log in to the app it loads but doesn't go, stays on the same page and doesn't log in. My cell phone is a Samsung galaxy a32 4g.
iOS
May 10, 2024
Poor customer service
Shopify as a app is working good. The tax calculation for restaurant tax is incorrect. I have contacted customer service many times being told someone will contact me back and no one ever does. Now we are being charged a extra .35 per transaction after a year of service. Also data does not transfer to Quickbooks as promised. Also the tax reporting area is very glitchy.
iOS
May 10, 2024
Collab Applicants
Collab applications can't be viewed via the app. Clicking on an applicants name simply displays all current applications and declines.
Android
May 10, 2024
I wanted to try to make a shop but I couldn't, I deactivated the shop but in the end you took the money without using it even for a second For your help make first create everything and finally ask for the money otherwise people don't believe you I'm sorry but the review will be negative
Android
May 10, 2024
I can't reach support about login issue for other store
Android
May 10, 2024
SHOPIFY and SHOP both suck. SHOPIFY and SHOP both direct customers to scam/ fraudulent stores and sites. SHOPIFY and SHOP will refuse to assist customers when orders do not show up.
Android
May 10, 2024
This app is terrifying from last 4 months I am not been able to open shopify on my mobile or my laptop. All it shows is white screen and when I tried to reach contact support they are saying to buy a new device.. I have a macbook and samsung s24 so what shoud I buy to run a shopify store
Shopify - Your Ecommerce Store - Product Description
Start your ecommerce business and manage it from anywhere, with no coding or design skills needed.

Run your ecommerce business from your mobile device. Process orders, manage products, track sales, run marketing campaigns, and more.

MANAGE YOUR PRODUCTS IN‑APP
• Upload product photos
• Set product and pricing details
• Add products to collections
• Scan barcodes to adjust inventory

PROCESS YOUR ORDERS IN A FEW TAPS
• Fulfill, refund, or archive orders
• Buy and print shipping labels
• See your conversion details

RESPOND TO REAL-TIME INFORMATION
• See live sales and visitor traffic
• Get new order notifications
• Communicate with staff
 
SELL ON MORE SALES CHANNELS
• Reach customers online, in-store, and more
• Sell on Instagram, Facebook, and Messenger
• Sync inventory and orders across each channel
• Manage multiple store locations

RUN MARKETING CAMPAIGNS
• Set up Google Smart Shopping campaigns
• Create Facebook and Instagram ads on the go
• Track results and optimize the next campaign 

FOLLOW UP WITH CUSTOMERS
• View and manage your customer segments
• Add and edit customer details
• Contact your customers
• Add timeline comments to customer orders

POWER YOUR STORE WITH APPS AND THEMES
• Access your Shopify apps for easy use
• Browse our catalog of free themes
• Change your online store’s appearance

Whether you want to run a last-minute promotion,  launch a new product, or create a special discount, you can do it all on our ecommerce platform. You have the power to make edits to your ecommerce store theme, like adding announcement banners, posting blog posts, and more, all from your smartphone. 

Review from eCommerce News HQ
“Taking the top eCommerce platform and translating it into a mobile experience can be challenging, but it seems as if Shopify has nailed this attempt. The dynamic between the “normal” web-based version of Shopify, and the mobile app, is amazing, with little to no changes (Except the size being scaled down of course.)“
(Source: https://ecommercenewshq.com/the-complete-shopify-mobile-app-review/)

Review from David B via g2.com
“Shopify [..] allows me to do important things for my store from anywhere. That is because it gives me advantages in managing the store from a mobile device.”
(Source: https://www.g2.com/products/shopify/reviews/shopify-review-2822877)

ABOUT SHOPIFY
Shopify’s ecommerce app can keep your business moving quickly. In the fast-paced world of ecommerce, that speed can be the difference between a sale for you or for your competitor.  

Shopify has everything you need to start selling online, for any ecommerce business. Start your business today on the one platform with the ecommerce and point of sale features to start, run, and grow your business.
Want to improve your unitQ Score by 20% within 30 days?
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