57
fair

Slice: Pizza Delivery/Pick Up | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
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Epic
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Android unitQ Score
Android User Feedback
78%
Android
186 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
54 Reports
User Feedback
23%
iOS
54 Reports
78%
Android
186 Reports
Slice: Pizza Delivery/Pick Up - Latest Quality Issues
Android
May 7, 2024
Downloaded it strictly to check our pickup order status (because there's no other way to) and it wanted me to create an account, give it access to my location, and to type out my address. Just to check our order's progress. NOPE.
iOS
May 8, 2024
Terrible customer service
Have used this app for years. Last 6 months I've had so much trouble logging in. I place a delivery to the same pizza place every week and have accumulated a lot of points. I even get frequent emails reminding me I have a free pizza. Tried to get it with my order but it was NA. So I contacted support through the chat (no number available) & they told me I have no points. I even gave them the email date with confirmation. They didn't care said it was a glitch. All my points are gone they could not be bothered. I will no longer use this app and will just call the restaurants directly
iOS
May 8, 2024
Stolen food
Customer service is awful. Their driver checked in to the restaurant then 34 minutes later I got a notification that a new driver checked in. I contacted customer support and they immediately canceled my order claiming the driver had an emergency. I called the restaurant and they said that customer service called them and that the driver stole the food. I asked customer service about they and they admitted to lying. This was my first time using the app. Customer service was extremely unhelpful and wouldn't let me reuse the first time code that gave me $5 off. They said they didn't have any other codes to use
Android
May 8, 2024
They advertise no crazy fees, however it was about 15% more expensive to order a pizza from the Slice app than it would have been to order from the local pizza shop directly. This wasn't listed as a fee, rather the menu price on the app was ~15% higher than the price in the shop. Not worth it.
iOS
May 8, 2024
Getting worse
This app used to be great for ordering. Discounts from my favorite restaurants was a great turn on for this app. Now every time I order there is something wrong with the order. A few times now after the order is submitted then I get a message that the “order has been updated” and there's an extra $5 charge on the order. They blame the restaurant but it's happened repeatedly. Upsetting that I'm gonna be hesitant to use this app anymore.
Android
May 9, 2024
I don't normally do this, but be careful ordering on here if you are Ceiliac, or Gluten free. The app glitched out on me and took the gluten-free crust off that I ordered, and gave us hand tossed instead.
iOS
May 9, 2024
Scam app
Sent delivery to wrong address and did not do any refund. This app is scam!
Android
May 10, 2024
Every time we order with this app, when we add extra toppings, and this has happened REPEATEDLY on MULTIPLE accounts of people I know, there are 3 buttons, the left side, the ride side, and the whole pizza button. When you add the topping to the WHOLE pizza, after checkout, each topping is set to RIGHT SIDE ONLY, so you get a pizza with only toppings on the right side. I have to call the store every single time and correct it. I didn't catch it the first time, FIX YOUR APP ITS BEEN MONTHS!!!
Android
May 10, 2024
I've submitted my request multiple times to delete my info, but I've had no response. They have not completed my request, which was submitted a month ago.
Slice: Pizza Delivery/Pick Up - Product Description
Order from your favorite pizzeria with Slice. We empower your go-to local independent pizza shop so you can get the food you love fast, easy, and with tracked delivery. 

There’s no crazy fees for you or your pizzeria, and you’ll earn free pizza for being a loyal customer!

Put Local Shops First
Local pizzerias are at the heart of our communities. And we’re here to keep it that way. Slice gives your favorite independent pizza shop the tools and tech they need to thrive. That means they have more time to focus on making tasty pizza, and you get your order fast, tracked, and accurate. 

Get Real Pizza
Our independent pizzeria partners serve up deliciously authentic local pizza in communities all across the country. Slice works behind the scenes with your local shop so you can easily customize your pizza exactly how you like it. Extra cheese? You got it. Half pepperoni, half pineapple? No problem. Get your pizza, your way. With the Slice app, you can also save your go-to order for next time.

Earn Free Pizza
Yep, really. You’ll earn one Pizza Point for every order over $30, and it only takes eight Pizza Points to earn a free large cheese pizza. And speaking of free, your first Pizza Point is on us.

Better Food, Better Service
Why settle for fast food delivery when you can get delicious pizza from local shops delivered by a trusted pizza person straight to your door? Slice has the answer to those three magic words: “Pizza near me”. Or mozzarella sticks, wings, hot wings, salads, pasta… Do your food ordering, then opt for pizza delivery, take out, pickup, takeaway, contactless curbside pickup, or no-contact delivery. You can use our pizza tracker for live updates at every step, and whether you prefer credit card, PayPal, Google Pay, or Apple Pay, every type of payment is secure. Pizza is almost always perfect, but just in case, our top-ranked customer support team works hand-in-hand with your local shop to get you exactly what you want. 

Save Time, Save Money
The Slice app isn’t just the easiest way to order pizza — it also shows you your favorite pizzeria’s latest special offers, exclusive deals, and promotions. There’s no inflated prices or hidden charges because unlike third-party delivery apps, Slice is your shop’s direct partner. Switch from ordering on those delivery apps to ordering directly with Slice and you could save big: The average family saves over $200 a year! Slice makes it easy to get the food you love for less money, all while supporting your community’s restaurants. 

One-Tap Ordering, Real-Time Tracking
Slice the pizza app makes ordering easy (and reordering even easier). You’ll get an estimated delivery time for your pizza. Plus, keep your eyes on the pies with Slice’s real-time pizza tracker.

Find Your Favorite Restaurants on Slice
As well as neighborhood spots, we’re proud to partner with local favorites like Jet's Pizza, Cicis Pizza, Round Table Pizza, Uno Pizzeria & Grill, Rosati's Pizza, Patxi's Pizza, Vocelli Pizza, and Sarpino’s Pizzeria, plus over 18,000 more local restaurants in hundreds of locations across the country for takeout or delivery.

Get the pizza app that connects you to your favorite local pizzerias. You’ll enjoy the freshest, most authentic pizza in your neighborhood, without any phone calls, “hold pleases,” or busy signals when you try to figure out where your food is! 

Download the Slice app today, order tasty food, and make tonight your best pizza night yet.
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