24
poor

SONIC Drive-In - Order Online | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
62%
Android
753 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
463 Reports
User Feedback
38%
iOS
463 Reports
62%
Android
753 Reports
SONIC Drive-In - Order Online - Latest Quality Issues
Android
May 10, 2024
The new app freezes on the menu, freezes when I go to the bag to checkout then won't let me checkout. The old app never had an issue. I have an android phone. I don't know if iPhone users experience the same problems.
Android
May 10, 2024
Will not let me log in even after resetting password.
Android
May 10, 2024
Sonic app Constantly crashing
Android
May 10, 2024
The new update has too many problems. Everytime I go to checkout it states I am too far away, even though I am at the location. Now it won't complete the checkout process. Tells me there are "technical difficulties" but my husband is able to place an order. Same type of phone & provider.
Android
May 11, 2024
I LOATHE the new app. There was absolutely nothing wrong with the old one. This new one is constantly lagging. There's always technical difficulties. It's always an issue. I HATE this app.
Android
May 11, 2024
This app is nice as someone who doesn't love personal interaction but that is under the assumption that the app is actually functioning as intended. Multiple times I've simply ordered through other services/gone to other restaurants because this app's comparable to a toddler in its effectiveness. It barely functions, has horrible response time to touch screen, loses my location whenever I travel more than five miles. Do not use this app.
Android
May 11, 2024
It won't let me log in! I sign in with email and password and it just keeps taking back to the login page. Doesn't say info is incorrect or anything. Just clears out what I've typed, and goes back to the home page telling me to sign it. Very frustrating.
Android
May 11, 2024
Not really giving that fun pull up and enjoy the experience feel. To many choices
Android
May 11, 2024
Horrible employees drove up to screen somebody said hold on waiting on customer waited [address]thru Noone there plus the gal who had head phone got into a vehicle not sure I I will ever come back
SONIC Drive-In - Order Online - Product Description
The SONIC Drive-In app lets you order and pay with your phone, get rewards, find out about new items and offers, browse the menu, check nutritional information and more!

• Order Ahead and be first in line every time! Plus, get Happy Hour Any Time (1/2 Price Drinks & Slushes) when you order ahead through the app. Limited time only. See app for details.
• Get exclusive rewards you can redeem when you use Order Ahead.
• Find the closest SONIC Drive-In locations in your area and see their hours.
• Browse the menu. Check out what’s new and view nutritional info for each item.
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