Quality degradation at Sonos  
Users report higher volume of Quality Issues than usual
11
poor

Sonos | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Music
Work at Sonos, Inc.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Sonos, Inc.? Unlock additional insights
Android unitQ Score
Android User Feedback
44%
Android
3618 Reports
iOS unitQ Score
iOS User Feedback
56%
iOS
4647 Reports
User Feedback
56%
iOS
4647 Reports
44%
Android
3618 Reports
Sonos - Latest Quality Issues
Android
May 11, 2024
No more sleep timer, no more widget, music services missing, design totally confusing, access to the network storage missing... You don't know where to stop. This update tops the negative development of the software once again. Currently, our Sonos system at home is expensive, good-sounding junk! This update is an absolute impudence!
Android
May 11, 2024
While the app does look much nicer, the new UI (IMNSHO) does NOT make it easier to get to my music, or navigate the system for that matter.
Android
May 11, 2024
the new app is absolute ash, not recommended, many problems, I want the old one back or I change the system .. 16 speakers and dependent on a bad app.. choke
Android
May 11, 2024
The April/May 2024 update removes all functionality from the android app - install this update if you only want to control your Sonos from a desktop computer.
Android
May 11, 2024
The last update was terrible, it was a change of image but the menus were terrible, I can no longer enjoy for example the music in Tidal as I did before, create my favorites lists, in some lists I have to play each song because it does not do it in sequence, for example in the artist's radio you have to press one by one the suggestions to listen to them before it was automatically playing. Disappointed.
Android
May 11, 2024
After the update, some things have since been cleaned up. However, the most important function is still missing, the sleep timer! [handle] please fix the problem.
Android
May 11, 2024
Can't even be started since the new update. Fortunately, the Apple app works and I have a device with which I can control the system. Still, a joke... hope this will be fixed soon
Android
May 11, 2024
Would it be possible to recover the alarm setting function? Indeed the alarms are still active since the old version of the application managed them but I can no longer modify or cancel them with the new version, it's annoying!
Android
May 11, 2024
You've updated the graphics, but it's worse than before! Can't play songs inside the folder, only one plays! It often freezes and you can't play radio stations. No more sbeglie! Practically almost unusable. Fix up as soon as possible
Sonos - Product Description
The official app for setting up and controlling Sonos. 

Sonos is the premier smart sound system that makes it easy to enjoy all your content where and how you want. 
 
Features 

·Breeze through setup with step-by-step guidance. Add speakers and expand your system any time. 

·Stream music, podcasts, radio, and audiobooks from hundreds of popular services, including Apple Music, Amazon Music, Audible, Pandora, Spotify, TIDAL, and more. 

·Control your system from any room. Start the music, adjust the volume, and group or ungroup speakers. 

·Enjoy free music, original programming, and 60,000+ global broadcast stations on Sonos Radio.¹

·Immerse yourself in music, movies, and more with support for 24-bit lossless audio² and Dolby Atmos.³
  
·Elevate your home theater experience with special settings like Speech Enhancement and Night Sound.⁴

·Save favorite artists, stations, playlists, shows, albums and songs for quick and easy access.  

·Schedule custom alarms to soundtrack your entire day. 

·Tune speakers like a pro in minutes with Trueplay and manually adjust EQ settings.

·Set up Sonos Voice Control to play music and control your system with hands-free ease and unmatched privacy. 

·Add Amazon Alexa and Google Assistant to your system for hands-free help.⁵ 

·Keep your system up to date with new features and services released throughout the year. 

If you are a California resident, for more information about our privacy practices, please see:
California Privacy Notice: https://www.sonos.com/legal/privacy#legal-privacy-addendum-container

1. Available on Sonos products connected to WiFi. 
2. Requires compatible speaker and service. 
3. Available on select soundbars. Requires Atmos encoded content. 
4. Available for TV content with a Sonos soundbar. 
5. Available on WiFi.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners