17
poor

S-pushTAN für iPhone und iPad | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Star Finanz GmbH? Unlock additional insights
Android unitQ Score
Android User Feedback
58%
Android
179 Reports
iOS unitQ Score
iOS User Feedback
42%
iOS
131 Reports
User Feedback
42%
iOS
131 Reports
58%
Android
179 Reports
S-pushTAN für iPhone und iPad - Latest Quality Issues
iOS
May 10, 2024
App refuses service after updates
After updating the app, the message comes that the app has been reset. The QR code required for the reinstallation will be sent to me in the next few days. Which is stupid when you have to transfer something quickly and it's Sunday! No more PushTan. Never again Sparkasse.
Android
May 10, 2024
I log in and enable the login in the app. Literally 30 seconds later, I make a transfer and have to release the transfer again. In which world does the constant release make even the slightest sense?
Android
May 10, 2024
Transferring from one mobile phone to another is impossible, the app hangs up during scanning and then nothing works.
Android
May 10, 2024
The app simply crashes when retrieving the orders. I can't confirm anything more. The support of the Sparkasse says that it is not their job...
Android
May 10, 2024
The approval of transfers by fingerprint no longer works, although it is selected in the settings (use biometrics). Unfortunately, the password must be entered for each transfer. Please enable biometrics again.
Android
May 10, 2024
After authentication, the app crashes. I can't make transfers, I can't change standing orders. I can't do anything you need this app for
Android
May 10, 2024
Your own password does not work
Android
May 10, 2024
As another user has already described, the app now only shows that the update was not successful with an error message and does not allow any further activities. Transfers cannot be made. After uninstalling and reinstalling, the same problem came. I urgently ask for a solution to this problem.
Android
May 11, 2024
After changing cell phone numbers and cell phones, I had to apply for a new registration letter. Each time without success. I was able to scan the letter, but I can't make any transfers because no order comes through. It sucks, wait 3 weeks now, no one could help me yet!
S-pushTAN für iPhone und iPad - Product Description
Get on the safe side: With the S-pushTAN app, you can get the practical and secure approval procedure of your Sparkasse on your iPhone or iPad. When banking online, use pushTAN, an advanced, mobile security procedure.

IT'S THAT EASY
• When banking online with iPhone, iPad or computer, place your payment orders and send them.
• The S-pushTAN app always shows the details of the order. Just check the order data and release the order by swiping.
• Usable for all orders with TAN release. Whether transfers, submitting or changing standing orders, securitie or service orders and much more.

LET'S GO AFTER ACTIVATION BY YOUR SPARKASSE
You can start with the S-pushTAN app if you are registered for the pushTAN procedure and have got your personal registration letter.

1 - Apply for the pushTAN procedure or switch from your previously used procedure at the online branch of your Sparkasse.
2 - Download the S-pushTAN app to your iPhone or iPad for free.
3 - As soon as you have received the registration letter from your Sparkasse, start setting up the S-pushTAN app. 

SAFETY
• The S-pushTAN app communicates exclusively encrypted via tested interfaces and ensures secure data transfer according to German online banking requirements.
• Access to S-pushTAN is protected by a password you have chosen and optionally by Touch ID or Face ID.
• The app automatically locks after a short period of time, which means that your data is secured as much as possible even if the iPhone or iPad gets lost.
• The German TÜV confirms these highest safety standards every year anew.

WORTH TO KNOW
• In order to be able to use pushTAN, you need an activation by your Sparkasse and a registration letter for the first setup.
• In order to use the current version of the app, you need iOS from version 13 on your iPhone or iPad.
• If your iPhone or iPad is jailbroken, S-pushTAN is not executable on it. The important high security standards for the mobile banking we offer cannot be guaranteed on manipulated devices.
• Please do not deny S-pushTAN any of the requested permissions when setting it up, as these are necessary for the smooth functioning of the app.
• You get the app for free, but its use can cause costs. Please note the given information of your Sparkasse.

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We take the protection of your data very seriously. It is regulated in the privacy policy. By downloading and/or using the S-pushTAN app, you fully acknowledge the terms of the End User License Agreement of Star Finanz GmbH.
• Data protection: https://cdn.starfinanz.de/s-pushtan-datenschutz
• Terms of use: https://cdn.starfinanz.de/s-pushtan-lizenzbestimmung
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