69
fair
Square Appointments | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Business
30-Day Trend
Android unitQ Score
Android User Feedback
60%
Android
43 Reports
43 Reports
iOS unitQ Score
iOS User Feedback
40%
iOS
29 Reports
29 Reports
User Feedback
40%
iOS
29 Reports
29 Reports
60%
Android
43 Reports
43 Reports
Square Appointments - Latest Quality Issues
iOS
Apr 30, 2024
Booking
My booking calendar is defaulted to July 2022. When trying to book, I get errors about the dates. It's been a hassle.
iOS
May 1, 2024
Inconsistent
App works on iPhone, but not on my iPad, i get an error message that the server isn't responding when trying to log in on my iPad, and my iPad is what i had planned to primarily use the app on - but I can't get past the login page.
iOS
May 2, 2024
Eh.
I have 2 square accounts and on BOTH I was unable to “verify my identity” in order to take card payments. It makes you enter all of your personal info, which I did MULTIPLE times on both of my square accounts. Every time it tells me it's unable to verify my identity (and yes I triple checked all my info every time I entered it) I called square to see how to fix it and the guy that helped me said, try again tomorrow or make a new account. When I explained to him that I already have 2 accounts BECAUSE OF THIS REASON and it continues to deny me and he said well we can just deactivate your account and you can restart. Really frustrating that they don't have something that can trouble shoot this because I have all of May and June full of clients and it would be extremely hard and time consuming to completely re start and move everyone over. I've had so many issues with square from the moment I started using it. Me and other people I know had to watch youtube tutorials to figure out how to use it because it is just simply not user friendly.
Android
May 3, 2024
Change the notes section back to how it was. It is such a small screen and starts at the bottom of the notes not at the last note added! Use the whole phone screen!
Android
May 6, 2024
I've been using square for 8 years without any major issues. But now that $300 disappeared from my account, they can't see and don't wanna help. I'm incredibly upset. This isn't how you manage long term customers. Dropped 4 stars. Unbelievable.
iOS
May 7, 2024
Been using it for 5 plus years
Super super friendly and makes doing business very easy. Just disappointed that a lot of the features that were free for individual use all get charged separately now which drove the cost up drastically but still like the app.
iOS
May 8, 2024
Got the job done
I never made a website before and this was my first time. It was a little difficult to navigate, but I didn't give up and eventually figured it out. Also it doesn't have the option to let your guests leave you a review that I could find.
Android
May 8, 2024
Constantly disconnects from my device, making me have to run card manually which charges me more.
iOS
May 8, 2024
Wishing ratings and reviews were included without upgrading.
I wish my clients could at least write a review about their service after they check out Or had the option. But you need to pay to upgrade for that. It would greatly help.
Square Appointments - Product Description
Square Appointments is an all-in-one solution for booking and scheduling appointments, sending reminders, and accepting payments. It has everything you need to run your business from anywhere: online booking that’s easy for you and your customers, a point of sale that tracks customer details, and a secure, fast payment system. There are three monthly plans: Free, Plus, and Premium, and each is on a per-location basis. Custom pricing is available for businesses that process over $250K in annual revenue. Get 24/7 online booking, automatic appointment reminders, seamless payment processing, and no-show protection with Square Appointments for iPhone, iPad, and desktop. ► PRICING PLANS TO FIT YOUR BUSINESS Pricing for Square Appointments is based on the features that fit your business best. There are three monthly plans: Free, Plus, and Premium, and each is on a per-location basis. Custom pricing is available for businesses that process over $250K in annual revenue. ► LET CLIENTS BOOK 24/7 No website? No problem—Square Appointments includes a pre-built booking site, so your customers can book anytime, from anywhere. Easily manage and accept bookings from your iPhone or iPad. With our Square Online integration, you can customize layouts, colors, and fonts that reflect your brand and even add pages for products, testimonials and more. ► CHECK OUT CLIENTS SEAMLESSLY Accept payments, sell products, or send invoices easily, all from one app. Let customers have Square save their card on file for even faster checkout. ► REDUCE NO-SHOWS Set up automated appointment reminders, request prepayment or charge a cancellation fee for online booking. ► MANAGE AN ENTIRE TEAM EASILY Manage your whole team’s calendars, set their access and permissions, and see individual sales and appointment reports all from one place. ► GET TO KNOW YOUR CLIENTS Keep notes on all your clients so you can keep track of their preferences, appointment and sales history. This is more than just a calendar. Square Appointments is powerful appointment scheduling, a point of sale, and payment processing—all in one place.
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