Quality degradation at Stagecoach Bus: Plan>Track>Buy  
Users report higher volume of Quality Issues than usual
23
poor

Stagecoach Bus: Plan>Track>Buy | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 7 Days
Category: Travel
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
79%
Android
134 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
35 Reports
User Feedback
21%
iOS
35 Reports
79%
Android
134 Reports
Stagecoach Bus: Plan>Track>Buy - Latest Quality Issues
Android
May 10, 2024
app freezes all the time
Android
May 10, 2024
App gets worse every update they make, the map takes ages to load aswell as the locations of buses, used to be instant but now some buses don't even show, often crashes when you try to view your tickets and have to come out the app and go back in which is annoying especially when getting on the bus, other than that it's good when it works but every update it just gets worse, ever heard of it it's not broke don't fix it Devs? Fix the slow map issues please then I might give you 4 stars
Android
May 10, 2024
Keeps crashing
Android
May 10, 2024
terrible timekeeping and then cancelling buses because they end up so close, this is OK if the bus isn't already busy and end up like sardines.
Android
May 10, 2024
Use Google maps. Genuinely useless and will make you more likely to miss your bus than not. Live map doesn't work, sometimes you see the buses, sometimes not, sometimes there accurate and sometimes not. Arrival and departure times are also random, I've had buses 20 minutes before and 20 minutes after the apparently live updated expected time. I've missed many buses thanks to trusting this app, and find it more reliable to just turn up at timetabled time and assume it will be 10 minutes late.
Android
May 10, 2024
11.43am North street -Southam -waited over half hour with otger passengers NO SHOW had to get an uber terrible service!!!
Android
May 10, 2024
Rubbish app, glitches out saying there's nothing due quite often, had a fair few occasions where it's said that the bus is in X location when it's not actually where it says it is, tracking seems to be broken either with the app or bus.
Android
May 10, 2024
I begrudge giving this as much as 1 star! Stagecoach times at the bus stop say one thing, but bus i need to catch is hardly ever on time or doesnt turn up at all. Whenever i tried to find out on this APP where bus is it always says NO INFORMATION or CANNOT FIND BUS!!! So ive tried to find out ON THIS APP how to contact stagecoach call them and ask WHY bus service doesnt work as they say it does, and WHY this WASTE OF TIME APP is NO HELP AT ALL!!!!! Just a thought before i uninstall it
Android
May 10, 2024
Student rider is to expansive it cost over 100. They should lower the price of student rider bus pass. It should be cheaper for student because every student parents dont have enough money money for over 100 price. The price should be under 100. Stagecoach app CEO pls lower the price of student rider bus pass.
Stagecoach Bus: Plan>Track>Buy - Product Description
Use the app to see bus information on your mobile, plan your journey, check when your bus will arrive, search for the right mobile ticket and buy securely on your phone all in one place. 

App Features:

*Interactive map*
We’ve made it easier to travel on our buses with a new interactive map, showing all of our services and stops – simply tap on a bus or stop to find your journey information.

*Latest bus information*
Check when your bus will arrive and how far away from you it is. 

*Find the right stop for you*
View your nearest bus services and stops wherever you are, which buses stop there and what routes they take.

*Favourites*
Save your favourite journeys, bus services and stops to make journey planning even easier.

*Mobile tickets:*
Buy mobile tickets safely and securely and your tickets will appear instantly on your phone ready to use.  Simply activate your ticket when you're ready to board and show it to the driver.

Stagecoach buses run in the following areas:
Aberdeenshire
Alton and Petersfield
Alyth 
Blairgowrie and Coupar Angus
Andover and Salisbury
Arbroath Montrose and the Mearns Coast
Ashford
Aviemore
Ayrshire and Arran
Barnsley
Barrow and Furness
Basingstoke
Bedfordshire
Blackwater Valley
Caithness
Cambridgeshire
Canterbury
Cardiff
Carlisle 
Penrith and Wigton
Cheltenham
Cheshire
Chesterfield
Chichester and Bognor Regis
Cirencester
Clackmannanshire 
Falkirk and Stirling
Doncaster
Dover
Dronfield
Dumfries and Galloway
Dundee
Dunfermline and West Fife
Eastbourne
East Devon
Edinburgh
Folkestone
Forest of Dean
Forfar and Brechin
Fort William
Gainsborough
Glasgow
Glenrothes 
Leven and Kirkcaldy
Gloucester
Greater Exeter
Grimsby 
Cleethorpes
Guildford and South Surrey
Gwent
Hartlepool
Hastings
Herefordshire
Highland Perthshire
Hull
Inverness
Kendal and The Lakes
Lancashire 
Leicestershire 
Lincoln
Manchester
Mansfield
Merseyside
Merthyr Tydfil
Milton Keynes
Moray
Morecambe and Lancaster
Newark
Newcastle upon Tyne
Norfolk
Northamptonshire
North Cornwall
North Devon
Orkney
Oxfordshire
Perth
Peterborough
Plymouth
Portsmouth and Havant
Powys
Retford
Rhondda Cynon Taf
Rotherham
Salford
Scunthorpe
Sheffield
Skegness
Skye
Somerset
South Hams
South Perthshire
South Shields
Staffordshire
St Andrews Cupar and the East Neuk
Stockport
Stroud
Sunderland
Swindon
Tameside
Teesside
Teignbridge
Tewkesbury
Thanet
Torbay
Wakefield
Warwickshire and Coventry
West Cumbria
West Devon
West Perthshire
Wigan
Winchester
Worcestershire
Worksop
Worthing and Brighton
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