78
good

Standard Bank / Stanbic Bank | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Finance
Work at Standard Bank Group? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Standard Bank Group? Unlock additional insights
Android unitQ Score
Android User Feedback
99%
Android
494 Reports
iOS unitQ Score
iOS User Feedback
1%
iOS
5 Reports
User Feedback
1%
iOS
5 Reports
99%
Android
494 Reports
Standard Bank / Stanbic Bank - Latest Quality Issues
Android
May 8, 2024
Waste of time...i am unable to update my email address on the app and har to visit the branch to change my email address
Android
May 8, 2024
App is very slow... takes time to respond to commands
Android
May 8, 2024
Always give me problem any time i login,the bank network is also bad when making use of the mobile app
Android
May 8, 2024
For me it has been a Terrible app so far ...I cannot access my account ...I can't log in to the Internet online banking thing.. it needs me to enter my details but when I Di it says they are wrong .. even though I'm copying them straight from my mobile banking app...I reset them and tried again and still won't work ...terrible service
Android
May 8, 2024
Quick question, why do I keep getting asked to reset my login method?
Android
May 9, 2024
App always comes up with an error when trying to create an account needs to be fixed urgently Nothing has still been done very poor service app is very bad
Android
May 9, 2024
Very good app, simple to use just the OTP for Airtime is exhausting
Android
May 9, 2024
From last week I have been having trouble with opening the app.
Android
May 9, 2024
Thibault square standard bank in cape Town SA poor service, on the 22 December2023 I lost my R9800 it was out of my bank account after assisted by a consultant extremely poor service
Standard Bank / Stanbic Bank - Product Description
The Standard Bank app gives you full visibility of your accounts and total control over your money. It’s secure, simple and fast!


Simple day-to-day banking

• Easy payments and transfers
• Buy airtime, data, SMS bundles and electricity
• Send cash vouchers to anyone with a cellphone
• Low-fuss international payments


Take control of your money

• Open savings and investment accounts online
• Edit your payment limits, stop cards, or order a new one 
• Get stamped statements, bank letters and tax certificates
• Submit and track building insurance claims


Everything in one place
• Single view of all your Standard Bank accounts
• Manage your vehicle and home loans
• Get vehicle loan pre-approval
• Link your accounts to your share trading profile


Safer, smarter banking 

• Stay secure by signing in with your fingerprint, Face ID or app code


Getting started

You’ll need some data to download the app for the first time, but data charges no longer apply when using the SA app itself. If you have a connection, you can do your banking! 

Transactional features are available to Standard Bank accounts held in South Africa, Ghana, Uganda, Botswana, Zimbabwe, Zambia, Tanzania, Lesotho, Malawi, Swaziland and Namibia. Keep in mind that some types of payments include transaction fees.
Note that some features may not be available in your region.


Legal info

The Standard Bank of South Africa Limited is a licensed financial services provider in terms of the Financial Advisory and Intermediary Services Act; and is a registered credit provider in terms of the National Credit Act, registration number NCRCP15.
Stanbic Bank Botswana Limited is a Company (registration number: 1991/1343) incorporated in the Republic of Botswana and a registered commercial bank. Namibia: Standard Bank is a licensed banking institution in terms of the Banking Institutions Act, registration number 78/01799. Stanbic Bank Uganda Limited is regulated by the Bank of Uganda.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners