63
fair

SumUp - Credit Card Reader | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Business
Work at SumUp Limited? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at SumUp Limited? Unlock additional insights
Android unitQ Score
Android User Feedback
80%
Android
337 Reports
iOS unitQ Score
iOS User Feedback
20%
iOS
82 Reports
User Feedback
20%
iOS
82 Reports
80%
Android
337 Reports
SumUp - Credit Card Reader - Latest Quality Issues
Android
May 9, 2024
The machine from today no longer goes beyond the part of carrying out a penalty everything was going well waited a few days, but to change the supplier. Good for Moto x4 cell phones with android 9 doesn't work anymore hahajja they threw it at them
Android
May 9, 2024
I wanted to know why?? you guys don't release a line of credit for me to explain there please put exclusive I'm a customer but for 6 months
iOS
May 9, 2024
Payment Hold
How can I reach you by phone?
Android
May 9, 2024
Very good tool and payment system but since the last update, it is impossible to activate strong authentication because I do not receive SMS with the verification code! So no online payment... This is very disabling
Android
May 9, 2024
Not very good still can't get my air card reader working
Android
May 9, 2024
The pix function is not working. My money is stuck
Android
May 9, 2024
Horrible because the app is so bad, it even crashes on the website. This thing gets buggy, if you press a button, it will take 10 seconds to open... Only then did I give up on opening the account, I don't want an account that keeps getting stuck at everything. And it's not my device as it's one of the latest models.
Android
May 9, 2024
Very good but they just need to improve the rates as I think the rates are too high
Android
May 10, 2024
It was a painless process - still room for improvement. Verify ID, shall be very straightforward but on the starting process it first said "Verification under progress" and on top of that says "Can't not verify your ID"? Also when open the app no security check no password or fingerprint/Face ID etc...might be good to have some lock app (my smartphone allow to add this manually but should be standard) is a financial app after all...you don't want anyone can see all history or making changes
SumUp - Credit Card Reader - Product Description
Business made simple

The SumUp App makes it simple to accept payments and manage your business. Use our free app together with a SumUp mobile card reader to get paid anywhere.

Our app also makes it easy to manage your item catalog, build an online store, sell gift cards, issue invoices, send payment links, and more. These tools are intuitive and involve no binding contracts – all you pay is a fixed fee per transaction. So whether you need a mobile POS solution or you’re looking for new ways to boost your business, we’ve got you covered. 

Card payments
Download our app and pair your device with a SumUp Card Reader to take chip and contactless payments. With SumUp, you can accept credit cards and debit cards, plus Apple Pay and Google Pay. We also make it simple to set sales tax rates, add tipping options, and issue refunds.

Items 
Create your own personalized item catalog. Use our payment app to add, edit, and delete items. Having your entire inventory at your fingertips makes transactions speedy and simple. You can also organize your items into categories, to make selling even easier.

Payment Links
The flexible way to get paid online. Simply enter the amount you want to charge, create a link, and share it with your customer via social media, SMS, or email. The link will take the customer to a secure website where they can complete the transaction. It’s a great way to take cashless payments without a credit card reader. 

Invoices
With SumUp Invoices, you can generate professional, legally compliant, on-brand invoices in minutes. When your customer receives an invoice, they’ll have the option to pay securely online. Create and send as many invoices as you like with no service fees. There are also no costs for receiving payment by bank transfer – just a small fixed fee for card payments. 
		
Gift Cards
Interested in a new revenue stream that requires minimal effort? Open the SumUp App and you’ll find a gift card page for your business, ready to share. Your customers can buy digital gift cards for any amount, and personalize them by picking from a range of designs. You can manage the balance of every gift card you sell within the SumUp App.
Want to improve your unitQ Score by 20% within 30 days?
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