84
good
Superbalist.com | Fashion App | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
96%
Android
190 Reports
190 Reports
iOS unitQ Score
iOS User Feedback
4%
iOS
8 Reports
8 Reports
User Feedback
4%
iOS
8 Reports
8 Reports
96%
Android
190 Reports
190 Reports
Superbalist.com | Fashion App - Latest Quality Issues
Android
Apr 22, 2024
Lately it's not working on wifi connection but mobile data, The App doesn't even get updates regularly. I've tried clearing data cache and data, I even tried to Uninstall and install once more still not working
Android
Apr 27, 2024
Won't even rate superbalist 1 star. They basically steal your money, deliver incorrect items and then make it your problem. You then need to wait over a week to get a refund of your own money while they earn interest on it. They are dishonest thieves, who have zero customer service.
Android
Apr 28, 2024
Displays error 403 and doesn't open
Android
Apr 29, 2024
app isn't working and showing error messages
Android
May 2, 2024
How do i deal with a (403) error message? The app is updated, i uninstalled it and installed it again but it keeps giving me the error message. It's so frustrating! I can't even view items in the app!!
iOS
May 4, 2024
Bad service, unethical policy uodate communication
They've suddenly changed their returns fee to R30 and expect customers to be fine with that because in the smallest text on their email they said their policy has changed. This is the unethical practice I've come to expect from Superbalist. What's worst is that Management just doesn't see the problem with that. Then, don't try to work with their customer short team. They've becomes unempathetkc and unprofessional. I've had someone say regarding my query “this is ridiculous” and snarky sarcastic comments, like “oh, wow”. Then, don't try find an item that was returned but still shows as returnable. You will never see your money again. Superbalist is becoming the most disappointing e-commerce business and I've been loyal to them for years, so I really notice the steep decline.
Android
May 5, 2024
It's Very Slow
Android
May 7, 2024
fast on product reading
Android
May 10, 2024
The service is very poor and the delivery people are very rude and unfriendly they don't take their clients seriously
Superbalist.com | Fashion App - Product Description
From head-to-toe fashion, beauty products and accessories to fancy furnishings that take your living space from drab to fab, you’ll be spoilt for choice – no matter your age, size or unique tastes. WIDEST SELECTION Shop the widest range of clothing, footwear, beauty, accessories and homeware for the entire family. This includes plus size and maternity wear. Our homeware selection includes furniture, decor accessories, soft furnishings, lighting + much more. THE WORLD’S BEST BRANDS Shop the latest drops and hottest styles when shopping online for Nike, Adidas Originals, Sixth Floor, Cotton On, M·A·C, Converse, Vans, Missguided + more. YOU’RE FIRST IN LINE Opt-in to receive notifications and be the first to hear about exclusive offers, sales + product drops. FREE DELIVERY + COLLECTION Get free delivery on orders above R500 or choose to collect your order from one of 40+ Pickups Points nationwide. BUY TODAY, WEAR TONIGHT Need it sooner? Choose one of our low-cost Premium Shipping options: Same Day, Next Day or Weekend Delivery. EASY RETURNS + EXCHANGES We offer free returns and exchanges within 30 days. Manage your orders on your app with ease. SO MANY WAYS TO PAY Choose from Cash on Delivery, credit card, debit card, cheque card, Instant EFT, eBucks, Snapscan + more. SUPERB CUSTOMER CARE Our customer support team is available 7 days a week, 365 days a year - should you need them. SHARING IS CARING Dropping a hint? Need a second opinion? Save your favourite items to your Wishlist and share it with the world. You can access it from all your devices.
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