Quality degradation at Taco Bell Fast Food & Delivery  
Users report higher volume of Quality Issues than usual
16
poor

Taco Bell Fast Food & Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 7 Days
Category: Food & Drink
Work at Taco Bell? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Taco Bell? Unlock additional insights
Android unitQ Score
Android User Feedback
84%
Android
736 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
139 Reports
User Feedback
16%
iOS
139 Reports
84%
Android
736 Reports
Taco Bell Fast Food & Delivery - Latest Quality Issues
Android
May 10, 2024
It works well about 50% of the time and the rest of the time it seems to have an error at checkout. It sometimes fixes itself by uninstalling and reinstalling, but not always. You would think the money changing portion would be the one area that was built well, but nope! If they ever fix this app to be reliable it would be great, but I'll update my score when they do.
Android
May 10, 2024
Never works
Android
May 10, 2024
This is an edit to my last 1 star review,yep this is the second 1 star review for the same app. If you are going to use this app, PICK YOUR FOOD UP! No delivery. I lost nearly 30 dollars after my food was never delivered. I l spent the next almost TWO weeks trying to get a refund. Store couldn't help,Uber eats said It wasn't their problem and the customer service number? Dead. I called every other day just to speak and waited 10 mins just for no one to answer.trash(oh yeah...never got my money)
Android
May 10, 2024
This app never works. Whenever I place an order an error occurs and it charges me without placing the order.
Android
May 10, 2024
Terrible. Worst app of any ordering service. As someone who travels a lot, this app is horrendous. I cannot tell you the number of times I have ordered food to locations in different states because this app does not check locations before placing the order. Any other app asks you to confirm your location if you are too far away. Absolutely ridiculous that this simple addition has not happened.
Android
May 10, 2024
What happened. I recently started eating at taco bell again and the app two years ago was great it never had an error. Now, I only get errors and I'm guessing it's because they redesigned the entire app.
Android
May 10, 2024
READ REVIEWS BEFORE YOU INSTALL, THESE ISSUES ARE COMMON. It looks decent on the surface and the online exclusives are nice, but it is ultimately shovelware that is capable of rejecting orders and charging your card at the same time, without any kind of error code given to describe the issues. If you play with fire and order through the app, do NOT retry ordering when it rejects you. Customer support has been unresponsive and extremely unhelpful, which is a double whammy of frustration.
Android
May 11, 2024
App glitches and does not allow you to add or delete items correctly. Biggest issue of all is when you pay it will charge you, buffer, then come up with a message "uh-oh something went wrong, we are working on it". After waiting the buffer icon disappears but you're still at the checkout page. Went to the taco bell and they confirmed that no order was received. Had to reorder and wait in person. Now need to go thru the hassle of requesting a stop payment on the order from the app. Horrible.
Android
May 11, 2024
I go through all the work of getting everyones orders and then I can't select how to pickup my items. Ridiculous.
Taco Bell Fast Food & Delivery - Product Description
Download the official Taco Bell® app and your taste buds will officially thank you. Earn points on every qualifying order and reward yourself with free food. Gain access to exclusives only available on the app. Order tacos for delivery or pickup.
 
Features Include:
1. Order and pay ahead for delivery or pickup
2. Customize and save your favorite menu items to make ordering easy
3. Track your order seamlessly on the app to know when it’s ready for pickup or being delivered
4. Earn points on every qualifying order so your tacos can earn you more tacos
5. Redeem exclusive rewards and special offers only available on the app
 
Terms and conditions apply.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners