71
good
TD Bank (US) | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
18 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
79%
Android
128 Reports
128 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
34 Reports
34 Reports
User Feedback
21%
iOS
34 Reports
34 Reports
79%
Android
128 Reports
128 Reports
TD Bank (US) - Latest Quality Issues
iOS
May 3, 2024
Notifications need to be fixed
The notifications options are terrible. With my old bank, there was a setting that any time there was activity on my account, i could get a notification. So if i got a paycheck direct deposited or a bill payed out for example, i was notified. This app does not have that simple basic option. I used to use a workaround of setting a low balance alert so any activity would get me a notification, but that has not been working. I get no notifications for any activity on my account.
Android
May 4, 2024
Since one of the recent updates the app will not work with Biometrics.
Android
May 5, 2024
HELLO, I WANT TO TELL THOSE WHO CONTROL THIS APP I'M NOT INTERESTED IN PARTICIPATING, EVERYTHING IS COMPLICATED FOR ME AND I CAN'T COMFORTABLY CHECK MY ONLINE BANK ACCOUNT... PLEASE DON'T WISH TO PARTICIPATE... THANK YOU
Android
May 6, 2024
I CANT OPEN MY ACCOUNT Making me Nervious
Android
May 7, 2024
Since the update it's been a nightmare to access my account I've uninstalled and installed the app 2x. I've had TD for over 10yrs and love this bank and the app until now. Please fix the app! I'm tired of uninstalling and installing the app every week.
Android
May 7, 2024
When I try to login, I no longer receive the security code by text. I can receive it by voice. Please fix.
Android
May 8, 2024
I can't even download it
Android
May 10, 2024
Terrible app, it used to work 1 time and then lock the password. But now it doesn't boot on the phone, it doesn't even generate an error, it just doesn't boot. If I could give it -5 stars that would be the rating
Android
May 10, 2024
I have 2 phone's that I have this app on, and on both of them it takes forever to load the app. If I need to online bank I have to pull up my account on a desktop computer just to do anything, the fingerprint option comes up 1 out of 10 tries on the phone and if I need to check my balance I can only check it on my desktop, balance inquiry at the bank, or call. I wish they would fix this issue.
TD Bank (US) - Product Description
The updated TD Bank app gives you secure, on-the-go access to your accounts, along with powerful and intuitive tools for managing them. • Deposit checks with a convenient check-capture tool. • Pay bills to almost any company or person. • Lock and unlock misplaced or lost debit/ATM cards. • Open an account in app. • Send or receive money to and from friends and family. • Make transfers between your accounts. • Change your password and other profile settings. • View account balances and activity. • Review your statements. • Give us your feedback right inside the app. • TD ASAP (TM) - Live Customer Service 24/7. By clicking "Get," you consent to the installation of the TD Bank (US) app provided by TD Bank, N.A. and to any future updates/upgrades. You are also acknowledging that you understand that the TD Bank (US) app and any future updates/upgrades will/may perform the functions described below at TD Bank, N.A.'s sole discretion. You may withdraw your consent at any time by deleting or uninstalling this app. TD Bank, N.A. Member FDIC
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