81
good

Tesco Grocery & Clubcard | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
20 Points Past 7 Days
Category: Shopping
Work at Tesco plc? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Tesco plc? Unlock additional insights
Android unitQ Score
Android User Feedback
88%
Android
730 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
96 Reports
User Feedback
12%
iOS
96 Reports
88%
Android
730 Reports
Tesco Grocery & Clubcard - Latest Quality Issues
Android
May 8, 2024
Usually very good, but can be buggy with server issues
Android
May 8, 2024
Love tesco food but sometimes substitutes way off or can't book slot I need
Android
May 8, 2024
I like the app in the day time but come 10pm the app freezes so I can't amend my order. Been like this for as long as I can remember. Bit annoying.
Android
May 9, 2024
Where is description and food values
Android
May 9, 2024
Useless. I have tens of pounds of vouchers collected using my clubcard in my Google wallet, but the app crashes every time I try and start signing in, so I can't spend them.
Android
May 10, 2024
Had trouble with app. Very slow and having to wait or close down
Android
May 10, 2024
Price fixing [unts forced to use as they hold local area monopoly
Android
May 10, 2024
Order basket is not sorted by category so hard to manage order process. "Favourites" include items not purchased in over 12 months. Not clear how a new order is filled using an old order (functionality available on website). Not clear how clubcard points work - especially in terms of validity; but better than website that relies on paper vouchers issued by post.
Android
May 10, 2024
Drove 20 mins to my Tesco superstore to get items reported by the app to be in stock. Arrived at the store, not in stock. What's the ****ing point of showing stock if you can't update reasonably quickly. 👎👎👎
Tesco Grocery & Clubcard - Product Description
Get more power in your pocket with the new Tesco Grocery and Clubcard app. It makes online and in-store supermarket shopping quicker and more convenient than ever. Shop from up to 50,000 products, including all the brands you love. Choose home delivery, Click+Collect or our new 30 minute delivery service, Whoosh*, and get your supermarket grocery shopping when, where and how you want.

New to the app, everything you love about Tesco Clubcard ready to use in one scan of your Clubcard barcode when you shop in your local supermarket or express store. Save more with exclusive Clubcard Prices. Collect Clubcard points when you shop for groceries online and in store. Turn your points into Clubcard vouchers and spend them straight from your app. Spend your vouchers on your groceries or get 2x their value to use with our Reward Partners, including everything from days out to a Disney+ subscription. Join Clubcard Christmas Savers and budget for your best festive celebration yet. Plus, use your Clubcard to unlock exclusive subscriptions including Clubcard Plus and Delivery Saver and get even better value.

What's more, we've added tools to help you shop smarter. Check your local store has what you need before you visit with Stock Check. Make a list right in your app and use it while you shop in store. And add your favourites straight to your online basket.

Shop online anytime, anywhere

Do your online grocery shopping on the train home, in front of the TV or wherever it suits you best.

Never miss a deal

With Clubcard in your app, all deals and Clubcard Prices are right there on your homescreen. So you'll always see the best offers on products you love.

Do more of what you love for less

Get 2x your Clubcard voucher value to spend with Reward Partners on fun days out with the family, dinner with friends, gym membership and much more.

Get your shopping how, when and where you want it

Choose from Home Delivery, Click+Collect and Whoosh* 60 minute delivery and get your shopping in the way that suits you best.

Change your order when it suits you

Forgotten something? You can add or remove items from your order and choose a different delivery slot up until 11.45pm the evening before it’s due.

Get handy order updates

We’ll send you reminders when your order is due, how long you have to make changes and more. Just opt-in to push notifications

Check we've got what you need before you visit

Baking a cake and run out of eggs? With Stock Check, you can now check if the products you need are available in your local store.

Make a list with live stock info

You can make a shopping lists that includes live stock information from your local store. And when you’re in store, your list is always at your fingertips.

Build your basket straight from your favourites

We save your favourites, usual purchases and previous orders to make shopping even quicker.

Enjoy easier online shopping

We’re here to help all of our customers. Our app is fully accessible with TalkBack functionality and support for larger font sizes.

Sign in quickly and securely

Add fingerprint or face recognition to make signing in even quicker. And two factor authentication via SMS adds extra account protection.

Help us get better

We're always making updates and improvements based on your feedback.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners