70
good
Tesco Mobile Pay Monthly | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 7 Days
Category: Productivity
30-Day Trend
Android unitQ Score
Android User Feedback
81%
Android
69 Reports
69 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
16 Reports
16 Reports
User Feedback
19%
iOS
16 Reports
16 Reports
81%
Android
69 Reports
69 Reports
Tesco Mobile Pay Monthly - Latest Quality Issues
Android
May 4, 2024
can't transfer my number been a week today
Android
May 5, 2024
Amazing and so useful to keep a track on my data usage. 👌. Still love the app but I'm unable to pay my bill as it states there are technical issues. Would love this issue to be resolved ASAP.
iOS
May 5, 2024
Loss of connection
Not happy as I was one of the users who lost connection in April for quite a while & although the humans in the superstore & customer services stated that they were aware of a problem effecting some customers, they did not know why & at that stage no information was on the website or on the screen I was shown at the superstore. When I spoke to an adviser by chat through my app, I was told that it was on the website & it was work being carried out on a mast & they could show me how to access the information on the website. This I presume should be taught to the stores & they're customer services too as they weren't aware either. This also caused a problem with my bank & used all my data up for the month. Not happy due to lack of communication to make customers aware of a possible problem & I was told that I have to get in touch with them to get compensation. Sounds like a recent case! If you've lost connectivity, please contact customer services for any compensation.
Android
May 6, 2024
constantly crashing app with 'we are experiencing technical problems' etc when trying various links within the app.
Android
May 6, 2024
Don't use it much but when I do it has technical issues and shuts down. Not very helpful.
iOS
May 6, 2024
Worst data provider
Have full 4g and it ain't doing nothing never works always slow 1 mbps speed istg don't buy waste of money
Android
May 8, 2024
at the moment cannot receive or make voice calls, this has been ongoing for a while now, never had a problem with tesco before, but this problem seems to be taking forever to sort out. No body seems worried about it, just keep getting a text saying it could be another 5 days to sort. Never ending...
Android
May 9, 2024
Cant find out my contract details on here. This app should link me to clear details of when my contract with you is ended .I have a sim only contract .so when can I leave you with out costs .Its clear if it is sim only .I want my pass word because I dont remeber the last one if I ever had one in tbe first place .You like a lot of other organisations do not consider older people like myself.I just want information without having to try to change passwords .
Android
May 9, 2024
I cannot add data. Technical problems apparently, which have been ongoing for at least 2 days.
Tesco Mobile Pay Monthly - Product Description
Keep an eye on your account essentials with the Tesco Mobile app. • Keep track of your monthly data, minutes and texts • View your usage history • Check when you can upgrade • Use your Clubcard vouchers towards paying your bill • Add more data or minutes when you need them, or change your monthly data • View your recent charges and manage your safety buffer • Check your recent bills • Change your address • Get answers to useful FAQs • Manage all the mobile numbers on your account and choose your Family Perks • Talk to our customer care teams with in-app messaging All Tesco Mobile pay monthly customers can use the app.
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