49
poor
Tesco Mobile Pay Monthly | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-22 Points Past 7 Days
Category: Productivity
30-Day Trend
Android unitQ Score
Android User Feedback
82%
Android
77 Reports
77 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
17 Reports
17 Reports
User Feedback
18%
iOS
17 Reports
17 Reports
82%
Android
77 Reports
77 Reports
Tesco Mobile Pay Monthly - Latest Quality Issues
Android
May 9, 2024
Cant find out my contract details on here. This app should link me to clear details of when my contract with you is ended .I have a sim only contract .so when can I leave you with out costs .Its clear if it is sim only .I want my pass word because I dont remeber the last one if I ever had one in tbe first place .You like a lot of other organisations do not consider older people like myself.I just want information without having to try to change passwords .
Android
May 9, 2024
I cannot add data. Technical problems apparently, which have been ongoing for at least 2 days.
iOS
May 12, 2024
Data
Paid for extra Data and not renewed
iOS
May 13, 2024
Took me 12 days to add data to my bundle
Very disappointed with not being able to add to my data every time I tried it said “opps something went wrong try again later!” Not being able to use google maps caused me unnecessary stress.
Android
May 13, 2024
Unable to download app.refuses to recognise phone number.terrible
Android
May 14, 2024
Can't get grocery voucherd
Android
May 14, 2024
Unable to login. Says the number is not Tesco's, which is impossible.
Android
May 14, 2024
Won't let me change or amend anything, let alone contact customer support through the messaging app or webchat. I suffer with severe anxiety so my life is ran electronically having to pick up the phone terrifies me. Please sort this issue with the communication and billing date changes urgently
Android
May 18, 2024
Why fix something thats not broken, i carnt get on the apo anymore the other page worked perfectly,i am not happy.
Tesco Mobile Pay Monthly - Product Description
Keep an eye on your account essentials with the Tesco Mobile app. • Keep track of your monthly data, minutes and texts • View your usage history • Check when you can upgrade • Use your Clubcard vouchers towards paying your bill • Add more data or minutes when you need them, or change your monthly data • View your recent charges and manage your safety buffer • Check your recent bills • Change your address • Get answers to useful FAQs • Manage all the mobile numbers on your account and choose your Family Perks • Talk to our customer care teams with in-app messaging All Tesco Mobile pay monthly customers can use the app.
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