Quality degradation at Tesla  
Users report higher volume of Quality Issues than usual
35
poor

Tesla | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
39%
Android
211 Reports
iOS unitQ Score
iOS User Feedback
61%
iOS
330 Reports
User Feedback
61%
iOS
330 Reports
39%
Android
211 Reports
Tesla - Latest Quality Issues
iOS
May 9, 2024
Latest update breaks even more features
Previously you could plan a trip in the Location section of the app and send it to your car, but that feature has been broken/removed for some time now. Also, the Home Screen widget went blank immediately after installing this update and some data fields in charging stats are missing.
Android
May 10, 2024
Since the last update, connection to the vehicle has been very long or even impossible, whereas before it worked very well.
iOS
May 10, 2024
Cannot select a destination to send to the car
Right now, I cannot send the location to the car, it was a great feature that either went away or got buggy
iOS
May 10, 2024
Widgets disappeared
The widgets no longer work after update.
Android
May 10, 2024
Earlier version made new change the charging percentage of the battery, I don't understand why it has been removed
Android
May 10, 2024
Giving 1 star because the app has stopped working on certain ISPs, some mobile networks, all VPN, and come public WiFi hotspots. Utterly useless app when half the connections are blocked.
Android
May 10, 2024
Trying to schedule service since they won't answer their phone at service department. When I choose the date I want for repair, it gives me a location in another part of the state! VERY frustrating!! Finally just canceled the whole damn thing.
Android
May 11, 2024
After the recent update my app doesn't respond. It is not functional and I cannot use my car controls.
Android
May 11, 2024
The app doesn't show me what I most want to know, what my solar array is putting out in watts now and on an hour by hour basis.
Tesla - Product Description
The Tesla app puts owners in direct communication with their vehicles and energy products anytime, anywhere. With this app, you can:

- Check charging progress in real time and start or stop charging
- Heat or cool your car before driving – even if it's in a garage
- Lock or unlock from afar
- Locate your vehicle with directions or track its movement
- Send an address from your favorite apps to start navigation in your car
- Allow your passengers to quickly control media
- Flash lights or honk the horn to find your vehicle when parked
- Vent or close the panoramic roof
- Summon your vehicle out of your garage or a tight parking space (for vehicles with Autopilot)
- Update your vehicle software from wherever you are
- Engage with Powerwall: monitor how much energy is stored from solar, used by your home, or exported to the grid
- Download your solar production and battery usage data

Note: Powerwall features in this app require Powerwall 2

For more information about Tesla, visit www.tesla.com
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