76
good
The Gym Group | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
15 Points Past 7 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
73%
Android
67 Reports
67 Reports
iOS unitQ Score
iOS User Feedback
27%
iOS
25 Reports
25 Reports
User Feedback
27%
iOS
25 Reports
25 Reports
73%
Android
67 Reports
67 Reports
The Gym Group - Latest Quality Issues
Android
Apr 29, 2024
Good gym, good atmosphere...app is abit dodgy, on activities if I go at let's say 12 one night and then the same day later on at 10 it doesn't count as a workout.
Android
Apr 29, 2024
Keeps showing the gym as closed/not showing capacity of 24hr gym but fine with others.
iOS
May 1, 2024
Unable to type out the PIN number
When it asks for my PIN number, and I try to to type it out, nothing shows up
Android
May 5, 2024
excellent gym, very clean, but gets very busy, could do with being bigger.
Android
May 6, 2024
it doesn't always log your visits!
Android
May 8, 2024
App hasn't worked properly since the temporary closure of my gym. Cannot book or cancel classes, just comes up with an error and to try again - please fix this bug. Thank you.
Android
May 8, 2024
The Harrow on the Hill campus is generally okay, with good PTs . Be that as it may, there's the matter of urinals that have been off service for a while now. Then there also should be enforcement of returning of weights to the racks(correct placement) after use.
Android
May 9, 2024
App requires an improvement in synchronisation with gym servers to allow users to view their activity on the day as opposed to having to wait 24 hrs.
Android
May 9, 2024
poor customer support. gym often unsupervised.
The Gym Group - Product Description
The features in our app are designed for you to get the most from your membership and help you fully maximise your experience at The Gym Group. Download now to get the following features: CONTACTLESS ENTRY Gain quick and easy access to your gym by scanning the QR code with your app. PLAN YOUR VISIT Check the real-time capacity of your gym using both the number of people and the percentage capacity to help you plan your visit. BOOK AND MANAGE CLASSES You can book any available classes at your gym through the app as well as managing all your existing bookings. ON-DEMAND FIIT WORKOUT VIDEOS We have partnered with Fiit to provide all Gym Group members with unlimited access to hundreds of video workouts led by world-class trainers to help you take your in-gym training to the next level. MANAGE YOUR MEMBERSHIP We’ve made it easy to manage your membership from the palm of your hand. WORKOUT & GOAL TRACKING Link up your favourite wearable or third-party apps, including Apple Health, to track your workouts and keep on top of your fitness goals. No wearable? No problem! You can manually add a variety of workouts directly into the workout tracker. DEALS View all your Gym Group deals from our carefully selected partners.
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