53
fair
The Home Depot | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
72%
Android
1081 Reports
1081 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
426 Reports
426 Reports
User Feedback
28%
iOS
426 Reports
426 Reports
72%
Android
1081 Reports
1081 Reports
The Home Depot - Latest Quality Issues
iOS
May 8, 2024
Fix
Your website doesn't work half the time I keep changing my store today it put me in Tennessee and I live in Washington
iOS
May 8, 2024
Option to pay credit card bill not loading
When trying to pay credit card bill on the app I get stuck on a loop that doesn't go anywhere, ended up missing my cc payment and charged a late fee…
iOS
May 8, 2024
Pretty good
Really a good app, but one thing is annoying. If you tap on one of your items in the cart, and want to go back to the cart list, it's a two step process. Hitting the “back” or arrow to go back takes you to the home screen from your item, not back to your cart. You have to re-tap your cart to see your list again. Also if you go through the purchase process without logging in (as in, checking out as a guest), there is no way to later marry-up your purchase with your established account after the fact. Other vendors are able to do it.
iOS
May 8, 2024
The app is to slow and lagged
This app is too slow and lag. When I make the payment for my credit card, the app always lagged and keep loading.
iOS
May 8, 2024
Check out
PayPal function does not work.
iOS
May 9, 2024
The New 2024 version is a disaster
This app used to be great till they revamped, looks absolutely ugly, incredibly slow now, no longer shows the number of items each brand makes, the search doesn't work most of the time. Destroyed a perfectly good app. UI and UX team should be fired.
iOS
May 9, 2024
App Force Closes
Keep getting a “sign in error” every time I even open the app let alone try and sign in.
iOS
May 9, 2024
Super buggy
05/08 - Bugs out whenever I try to add anything to my cart. I literally can't check out or continue shopping.
iOS
May 9, 2024
Difficult navigation
App is hard to navigate. I set my store but it shows shipping to another zip code. Also shows what's available at a store 50 miles from “my” store. Ordered an item on line but could not verify my address. The “suggested “ address was EXACTLY the same except in all caps. Hard to know what I'm shopping for where.
The Home Depot - Product Description
It’s a good time to be a doer. DIY IN THE PALM OF YOUR HAND Save time with The Home Depot app. Shop over one million products and find the info you need most. SNAP A PICTURE, FIND WHAT YOU NEED Don’t know what something’s called? Just snap a picture and let our Image Search feature tell you. A GPS FOR YOUR SHOPPING LIST Use the Product Locator to find what you’re looking for and check store inventory. We'll take you to the exact aisle and bay. MAKE INFORMED BUYING DECISIONS Get Ratings & Reviews in a matter of seconds. Use the barcode reader to scan an item and read what other customers have to say. DO MORE WITH AN ACCOUNT Signing up is quick and free. Get access to real-time order tracking info, view purchase history, enable instant checkout and more. SHOP SPECIAL BUYS & VIEW LOCAL AD Look for a new Special Buy on the app home screen each day. Plus, check out your local ad for all the latest from your Home Depot. Privacy Policy - https://www.homedepot.com/c/Privacy_Security Do Not Sell My Personal Information - https://www.homedepot.com/c/exercise_my_privacy_rights We want to hear from you – Let us know what you think by providing your feedback in the Help Center.
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