Quality degradation at TicketSwap - Buy, Sell Tickets  
Users report higher volume of Quality Issues than usual
3
poor

TicketSwap - Buy, Sell Tickets | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-22 Points Past 7 Days
Category: Entertainment
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
52%
Android
34 Reports
iOS unitQ Score
iOS User Feedback
48%
iOS
31 Reports
User Feedback
48%
iOS
31 Reports
52%
Android
34 Reports
TicketSwap - Buy, Sell Tickets - Latest Quality Issues
Android
May 5, 2024
Too bad, I've been scammed. I sold my two tickets bought through the official channel, because I couldn't go. They were sold to different people, one of them days later has complained after having enjoyed the concert, and Ticketswap automatically agrees with them and demands that I return the money or they pass the case to a debt collection agency with their respective interests. Very disappointed. I won't use it again
iOS
May 7, 2024
Impossible to reach support
I am currently having an issue and I've been trying to contact an agent, but it's just a bot and it is impossible to speak to someone. The bot doesn't have an answer to my query. I have lost a lot of time. And I'm also going to lose money tonight because no one is helping. Very disappointing.
iOS
May 7, 2024
Scam
Half of the tickets that are sold are either already used or not valid
iOS
May 7, 2024
Bods
The App is unusable because it doesn't protect against automated bots that automate the ordering process. 'Ordinary users don't stand a chance and popular cards disappear to commercial parties. Nice idea but worthless.
iOS
May 7, 2024
ticket sold on the wrong day
I was sent the ticket for the wrong day and the support replied that the event can also be sold on the wrong day, just indicate it in the notes
Android
May 7, 2024
I sold my ticket on Ticketswap and I don't get paid!! They are scammers!! The buyer has said that it didn't work for him to get his money back and now Ticketswap is not going to pay me the ticket that I didn't use to be able to sell it on their platform.
iOS
May 8, 2024
Recently got stuck
Was already satisfied with ticketswap and the app. Now it keeps getting stuck, can't do anything. Already uninstalling and reinstalling doesn't help. Too bad, already missed out on tickets 2 times because of this
Android
May 9, 2024
Reliable site for the sale/purchase of tickets for any event, adequate service costs and a fairly intuitive app. In my opinion, a small flaw are the procedures for changing the name of the tickets as there is no method that puts you directly in contact with the seller. I hope that the creators of the app will be able to come up with something because I see it as a fundamental thing.
Android
May 10, 2024
Miserable application. The push notification will only arrive when the tickets have already been sold.
TicketSwap - Buy, Sell Tickets - Product Description
TicketSwap is the safest way to buy and sell tickets for all types of events! Download our app and start buying and selling tickets for concerts, festivals, gigs, clubs, theatres and other events.

No hidden fees. No unfair prices. TicketSwap checks the prices of the tickets and verifies sellers and buyers to ensure safe and fair transactions. 

Our transparent marketplace is the best way for real fans to find tickets to sold out concerts, festivals or any other event. 

Join a community of 8 million fans from all over the world!

Top reasons to download TicketSwap:
 
Simple and easy: Buy and sell tickets in just a few seconds. 
Our SecureSwap™ technology, and our partnerships with event organizers, helps us to prevent fraud.
Browse our curated list of events
Search for concerts, festivals, clubs, venues and cities
Creating a listing to sell your ticket is free. (TicketSwap charges a fee after the ticket is bought.)
Be the first to know when new tickets are available. Subscribe to Ticket Alerts to get notified.
Access your tickets (even offline) as soon as they are available
Create an account with Apple, Facebook or just an email
Use ApplePay or all major debit & credit cards
Live Support: Our customer support team is available to help you at every step.

_______________________


Featured in ‘Great Entertainment Apps’.

***** “Great app. Organised and efficient. Cuts out scams and gives people opportunities to sell and buy tickets comfortably without getting taken advantage of.”

***** “It’s so easy to buy tickets! I always search on the app when concerts are sold out. I’ve bought multiple tickets for different concerts and never had a problem.”


Download the app today and share your experiences with everyone! TicketSwap is here to ensure you'll have the best ticket buying and selling experience. 

_______________________

We’d love to hear your thoughts and ideas! 
Please share them with us via info@ticketswap.com
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