41
poor
Tim Hortons | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
22 Points Past 7 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
76%
Android
333 Reports
333 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
107 Reports
107 Reports
User Feedback
24%
iOS
107 Reports
107 Reports
76%
Android
333 Reports
333 Reports
Tim Hortons - Latest Quality Issues
Android
May 9, 2024
App crashes as I place my order. Useless except to collect points. I'm using Android 14, one ui 6, on a Galaxy Zflip3
Android
May 9, 2024
The app doesn't actually use the specials that are listed. You can tap activate and add the items and the discount will not appear. Complete rip off.
Android
May 9, 2024
I haven't been able to open this app for the past 3 days. I restarted my phone and cleared app cache and still doesn't work. Worked fine up until then
Android
May 9, 2024
Doesn't even load anymore. Trash.
Android
May 9, 2024
Extremely slow...
Android
May 9, 2024
I have read the comments of your customers and I approve of them 100%. Your system is unreliable. When I receive your offers, I scan and it doesn't always work. What for???? I can't trust your specials. Before, I could get a free coffee with 70 points and for a year and more, you have to have 400 POINTS. THIS IS FAR TOO MANY. What's the point of using this application to get discounts. I'm very disappointed and it's not reasonable.
Android
May 9, 2024
It will not open
Android
May 10, 2024
Really slow app 😒 😑
Android
May 10, 2024
Absolutely Garbage app., they do not back up anything when they have made mistakes and put the wrong location on their end and driver couldn't pick it up becuse they could tell me where it was or apparently cancel it. They take over a week to get back to you just to decline anything on their end but won't contact the people to check the situation. They refuse to give you your money back! NEVER order delivery!!!
Tim Hortons - Product Description
Meet the new Tim Hortons app—now easier to use with a new look and feel. Enjoy the convenience of ordering ahead for pickup, delivery, or dining in. Pay for your order and earn Tims Rewards Points in one simple step using Scan & Pay. With the app, you get access to personalized offers, delicious rewards, contests, and games—all through your phone! Tims Rewards Earn points with every order and redeem them for free food and beverages like coffee, baked goods, or breakfast, lunch, and dinner items. Who knew your Tims routine could be so rewarding? Personalized Offers Take advantage of exclusive deals inspired by your recent orders. Simply activate the offers that interest you and order the menu items before time runs out! Scan & Pay Save time at checkout with Scan & Pay. You can now pay for your order and earn Tims Rewards Points with one simple scan of your app. Order Ahead & Delivery Skip the line inside by ordering ahead with the app. Put together your perfect order, choose a location, and look for the ‘Mobile Pickup’ sign inside the restaurant. Staying in? We’ll deliver right to your door. Save Your Favorites Add recently ordered items with one tap—or create a list of your personal favorites. Customized orders are saved on your menu so you can quickly and easily get your order just the way you like it. Contests and Games Score prizes and extra Tims Rewards Points with our fan-favorite sweepstake Roll Up To Win™.
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