58
fair

T-Mobile Internet | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
10 Points Past 7 Days
Category: House & Home
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at T-Mobile USA? Unlock additional insights
Android unitQ Score
Android User Feedback
100%
Android
207 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
207 Reports
T-Mobile Internet - Latest Quality Issues
Android
May 6, 2024
Terrible my internet goes 96 mbps down to 30 mbps, the only good thing is that at night the internet runs well but in the day it goes terrible I don't recommend it I pay more than $300 or less I don't know, well although I pay 2 apple watches 1 internet and 1 phone it's not so good
Android
May 7, 2024
Like all other T-Mobile software, this so I'd laggy, clunky, and glitchy.
Android
May 7, 2024
Home internet works at North Lane, Granville,Ma.Phone not so good.
Android
May 9, 2024
at times the speeds can slow
Android
May 9, 2024
It's a pos. When trying to log in, it says gateway down. Takes a good old 4 to 5 minutes to get back on after restart and get into device to manage it. Fix your shhhhhiiiiittts tmobile.
Android
May 9, 2024
Worst app ever. Has never worked properly. Makes it impossible to log in and make changes. No matter how many times a reset the router or uninstall, reinstall, clear cache, etc. Hot garbage.
Android
May 9, 2024
Very buggy app.
Android
May 9, 2024
Internet gets sluggish and I find I'm waiting around for stuff. I'm trying t-mobile for internet because xfinity although the internet was fast their customer service is so bad...I had to leave. not the reps that finally answer after going thru endless chat bots the reps are programmed to sell...you're not a human. so let's see how tmobile goes...ok so I'm not getting any service right now and I've tried everything...power up modem, restart, reset, I have a tmobile new phone...idk
Android
May 10, 2024
I can never manage my devices on the app because it always says I'm not connected to my network when i am.
T-Mobile Internet - Product Description
Set up your T-Mobile Internet service in just 15 minutes with the T-Mobile Internet app.
Once you’re up and running, the app is all you need to take control of your internet experience.
• Find the strongest signal
Use the app’s interactive placement assistant to find the sweet spot for your T-Mobile 5G Gateway.
• Manage your connected devices
Monitor and remove unrecognized devices for even more control of your network.
• Update your password
Change the name and password of your network with ease for more personalization and control.
• Schedule screen-time
Set screen-time limits for the non-stop scrollers and bedtime rule breakers in your family.

Getting started is easy, just download the T-Mobile Internet app today and enjoy high-speed internet on your terms.
Want to improve your unitQ Score by 20% within 30 days?
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