Toast Takeout & Delivery | unitQ Score

At order screen, I put my app to background, and the order was placed without tapping submit order button. This is a serious bug need to be fixed immediately!

Last night, I ordered through the app. After about an hour, I received no communication that the order was accepted or anything from DoorDash saying a driver was assigned. I went under my orders to see what was going on and all I got was “connection error” which is still showing up at the time of writing this. I assume the order never got to the restaurant, as I never received food, but toast still took my money! Love that. Anyway, went to find a chat portal, and I realized they don't have one. Then went to find a number to call for customer service, and they have none listed. So I called a number I found online, and they absolutely knew nothing, they were just a restaurant support line it seems like, but honestly I'm not even sure. To sum it up: not using this anymore, it's just not trustworthy.

Cannot track rewards. I downloaded the app from their site because it said download to track points but there is no way to tack points only to place orders.

You can't clear your cart. There isn't anyone there to help. This app stinks! If I could give it zero stars, I would.

Not even trying. This is unusable.

A lot of errors and outdated UI. I can't change my phone number or update it Inbelieve it is tied to the authentication credentials of the account but there isn't a way to change it. UI isn't intuitive and FAQs pages are outdated as well. Can't get support help for orders in real time my order is 30 min late

Complete trash, will order twice and charge you twice. Horrible App

Toast host the rewards system used by a couple local business I regularly visit, but the app does not show my point value or how to use it. I knos I can get points but now how to use the points

Ordered food and never got it delivered don't trust it it is a scam.