33
poor
Tolls NY | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-28 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
69%
Android
56 Reports
56 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
25 Reports
25 Reports
User Feedback
31%
iOS
25 Reports
25 Reports
69%
Android
56 Reports
56 Reports
Tolls NY - Latest Quality Issues
Android
May 3, 2024
Not working
iOS
May 4, 2024
Fix the app 🙄
Can't view receipt of the toll in the transaction page anymore so now I can't view the time the toll was used and now I can't complete my expense reports Fix ittttttt !!
iOS
May 5, 2024
New update
The new app update doesn't allow me to view the details of my toll transactions after clicking “view transactions”. You can only see the details for previous transactions of the last week. This makes it very difficult since I have to send them in for reimbursement for the last 2 weeks. Why remove that function?
Android
May 6, 2024
The app doesn't work. It works once, then I have to uninstall and reinstall to use it again.
Android
May 6, 2024
App doesn't load. Error message: An unexpected error occurred. Sorry for the inconvenience
Android
May 7, 2024
Endless glitches and issues as always ...
iOS
May 8, 2024
Horrible app
The app is garbage so it the company that manages Ezpass . They don't listen to any feedback and the customer service is horrible.
Android
May 8, 2024
Need more accurate toll readings.
Android
May 9, 2024
EZpass doesn't see you as a customer, just an obstacle between them and "Their" money. Never link your card with auto refill. They will come up with number they think is "right" with no warning. For me that number was almost $500. Decided to remove my card from their system, another $30 "fee". Their "low-balance" emails make it sound like you owe them $150+whatever your negative balance is and they won't let you pay anything less if you use their website. Perfectly fine to add 20 through the app
Tolls NY - Product Description
Tolls NY is the only official authorized app for E-ZPass NY and Tolls by Mail customers to easily manage accounts and make payments. Download today. Manage your E-ZPass account, find and pay Tolls by Mail invoices, view your driving history and more. • Check your account balance • Get important account alerts • View your toll history • Learn what E-ZPass plan is best for you • Change payment methods • Make one-time payments • Update vehicle information Find and pay your Tolls by Mail invoices: • Quickly scan and pay your paper Tolls by Mail invoice • Search for trips you’ve taken using your license plate • Plan future trips • Opt-in to receive Tolls by Mail invoices digitally
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