Quality degradation at Toyota  
Users report higher volume of Quality Issues than usual
9
poor

Toyota | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
43%
Android
153 Reports
iOS unitQ Score
iOS User Feedback
57%
iOS
201 Reports
User Feedback
57%
iOS
201 Reports
43%
Android
153 Reports
Toyota - Latest Quality Issues
iOS
May 10, 2024
For all prime plugins
You guys need to add for the next update HV range meter and a separate EV range meter not combined meters.
iOS
May 10, 2024
Buggy
This app is disappointing. The most useful thing with this app is the remote start and lock feature, otherwise most functions are buggy. I can't sign in to Toyota finance from it, the vehicle image is gone, it doesn't show my EV charge history, and I can't add my partner to the app. I'm glad it's included for the term of the lease but I wouldn't pay for it beyond that. You would think Toyota will have things figured out given how much their cars go for nowadays.
Android
May 10, 2024
Trash app, used to only use it as a "quick" access to toyota financial services but now it says "oops, something went wrong on our end". Yeah, no shiz sherlock
Android
May 10, 2024
I'm paying how much for this app.Every single time I open it nothing happens.I get a white background with the black Toyota logo I have to literally wait 10 to 15.Maybe even 32nd.S sometimes I have to just close the app.Fix it or i'm not paying for it anymore
iOS
May 10, 2024
Removed options.
The previous versions had an option to add a driver with settings and a valet option that controlled speed. These options are no longer available. Why were they removed? Please put them back in.
Android
May 10, 2024
For the 2nd time since I got it the app has broken and I can not access the financial section and I can't make payments check amounts or make any payment changes. The first time this happened I was late on a payment. I got it setup for auto payments but I cannot check on it.
Android
May 10, 2024
Perpetually crashes on startup and does not unlock on approach
Android
May 10, 2024
The app gives you the opportunity to pay the monthly bill, all of a sudden it keeps saying there's an error. I tap on Refresh but nothing happens and now I can't pay for my car. I even un-installed and reinstalled the app and same thing.
Android
May 11, 2024
Not impressed. I have an older tacoma (2019), and I had the EnTune app that app is no longer supported, so I downloaded this new app, and it does not work with my infotainment system at all. Not that Entune was worth anything, but it at least did some things. I basically have a dead brick infotainment system, which is only a step down from what it was when I bought it.
Toyota - Product Description
Created to provide a more convenient way to manage your vehicle, the Toyota app gives you even more ways to stay connected to your vehicle. 
 
Featuring our range of Connected Services(1)(on select 2010 or newer, for Hawaii customers, 2018 or newer capable vehicles), simply sign up to activate, or manage your vehicle’s own Connected Services and you could soon be enjoying great features like:

•	Remotely start/stop your vehicle(2)
Start your vehicle and even warm or cool the interior based on the last climate-control settings.
 
•	Lock/Unlock your doors
Not sure if you remembered to lock your vehicle? Not anymore. Remotely lock and unlock your doors and receive confirmation once the action is complete.
 
•	Find your parked vehicle
Forgotten where you parked? Use the Last Parked Location feature in your app to guide you to your vehicle's last known parked location.
 
•	Guest Drivers Alerts and Notifications
Set predetermined driver privileges by activating the Guest Driver Profile in your app and get notified if limits are exceeded. 
 
•	Vehicle maintenance alerts and health reports 
Check your maintenance alerts and see your vehicle’s health status in just a few taps.
 
•	Drive Pulse
Use Drive Pulse to monitor how you drive and learn how to become an even more efficient driver! 

With select 2022 vehicles, experience a range of new Connected Services features designed to help you get the most out of your vehicle and assist you every day. Some of the new features you can enjoy include:

•	Last Mile Navigation
Get directions sent from your vehicle to your smartphone via the Toyota app to get you the final steps of the way. 

•	My Destinations
Set up to 20 destinations like home and work that can be saved and sent to your vehicle making it easy to reach your destination. 

•	Integrated Streaming 
Access your favorite audio streaming service and control it straight from the head unit without having to plug in or pair your mobile device.

•	User Profile
Customize your profile by creating a profile name and adding a personal image.

Downloading the Toyota app also gives you access to other great features:
 
•	Owner’s Manual & Warranty Guides
Access your owner’s manual and warranty guides instantly. 

•	Dealer Locator
Login to the app and search for the closest Toyota Dealer and save your preferred dealer for future reference.   

•	Service Scheduling 
Let the app assist you when it’s time to schedule your next service appointment.

•	Roadside Assistance
In the event you need Roadside Assistance, login to the app for Roadside Assistance contact information.
 
(1) Available services vary by vehicle and subscription type.
(2) Remote services: Be aware of vehicle surroundings. Operate when legal and safe (e.g., do not start engine in enclosed space or if occupied by a child). See Owner’s Manual for limitations.
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