76
good
TSB Mobile Banking | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
13 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
77%
Android
205 Reports
205 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
62 Reports
62 Reports
User Feedback
23%
iOS
62 Reports
62 Reports
77%
Android
205 Reports
205 Reports
TSB Mobile Banking - Latest Quality Issues
Android
May 6, 2024
the app does not give you your available balance!
Android
May 6, 2024
Seems to jump about and subject to hide screen over screen.
Android
May 6, 2024
Poor, poor, poor. This app will install soon. 24 hours later, still not there. And all because the previous version told me to download the latest version. Why doesn't this happen as an auto update. C'mon TSB. This is not good.
Android
May 7, 2024
Good app except for transaction confirmation via app - a bit un-userfriendly....
Android
May 7, 2024
Fingerprint not recognised but works on everything else.
Android
May 8, 2024
Ì ham using my brothers phone to try and 0pen an account Anthony Rowlands reopen òne as u close mine when I went to prison in 2017,I phoned to ask why and was told to rearrange when I get out
Android
May 8, 2024
Closing my branch, the last bank in town. TSB are a disgrace with lots of people who do not have internet access. 😞
Android
May 9, 2024
You not think it would be better is the freeze card option was more easy to get to and not have go through different menus then have to scroll down
Android
May 10, 2024
I like the fact I can reorder the dashboard. I've just tried to use the deposit a cheque function, and as soon as I tap the take photo button, the app closes?! Pointless!
TSB Mobile Banking - Product Description
Say hello to your mobile banking app. See all your accounts in one place Manage your money on the go – check your balance, pay a bill, send money, move money – into a savings account or into a Savings Pot. You can also: • Open a TSB current account • Register for Digital Banking • Log in securely with your fingerprint or face ID • Identify a payment by the retailer logo next to the transaction What you need to use this app • You’ll need to be a personal TSB customer and have a device running iOS 11 or above. You'll need to be a UK resident to apply for new products. • To use Touch ID requires at least an iPhone 5S • To use Face ID you need the iPhone X or later Having problems? • Have you looked at our mobile app FAQs: tsb.co.uk/help/mobile-app/faqs? • If you’re having trouble logging in, follow our helpful interactive guide: tsb.co.uk/login-issues • Check our service status to see if everything is running as it should be: tsb.co.uk/outage Important information This app is intended for TSB personal Internet Banking customers. Terms and conditions apply, see 'Ways to bank with us' on: https://www.tsb.co.uk/legal/. Coverage and Location Our app and services may be affected by your phone's signal and functionality. In some countries it may be illegal to use some internet and mobile banking services. Please check before you travel. TSB Bank plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no SC95237. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240. TSB Bank plc is covered by the Financial Services Compensation Scheme and the Financial Ombudsman Service.
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