70
fair

UBA Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
33 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
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Android unitQ Score
Android User Feedback
91%
Android
1310 Reports
iOS unitQ Score
iOS User Feedback
9%
iOS
123 Reports
User Feedback
9%
iOS
123 Reports
91%
Android
1310 Reports
UBA Mobile Banking - Latest Quality Issues
Android
May 10, 2024
The app looks great but I haven't been able to sign up. I can't input my otp code why??
Android
May 10, 2024
Am having issue with inputing otp to login in
Android
May 10, 2024
Stressful is an understatement. First they remove everything from an app that was working perfectly and then force people to download this barnyard explosion of an app and it doesn't work! Try to increase my limit? Nope! Try to transfer money? Nope! I have to constantly open and close the app every 30mins! My goodness. I'm not loving it!
Android
May 10, 2024
Not fast in transactions also slow in loading accounts
Android
May 10, 2024
The new updated vision is asking for additional authentication, and when information properly filled with otp code requested successfully, it said the feature is unavailable. Making us able to access the mobile application. Please resolve this bug. Thank you
Android
May 10, 2024
Can't seem to login the new uba app
Android
May 10, 2024
Finding it hard to sign up on the app
Android
May 10, 2024
When ever I am trying to login it roll, roll without bringing result.
Android
May 10, 2024
The network is always slow,is just by chance you can make use of the app conveniently,a lot of improvement needs to be done on it.
UBA Mobile Banking - Product Description
UBA is providing a completely enhanced mobile banking experience to its customers with this new app. Banking services are easily accessible and on the go through new features such as:

• Quick log-in within a few seconds with the biometric option on devices that support this feature
• Faster navigation with the sliding menu available on all user sessions
• Fewer, more intuitive screens enhancing user experience
• ATM/Branch locator
• 24-hour customer service support via live chat 
• Quick selection of phone numbers from device contacts list for airtime top up
• Favourites list creation for easier transactions
• Auto reminders for recurrent bill payments and transfers
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