75
good

Uber - Request a ride | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
81%
Android
30918 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
7404 Reports
User Feedback
19%
iOS
7404 Reports
81%
Android
30918 Reports
Uber - Request a ride - Latest Quality Issues
Android
May 10, 2024
Now drivers cancel whenever they want, without imp the waiting time lost, what was a good service is now lousy and the customer service is getting worse and worse. More than 20 min waiting for a unit... When at the beginning I set myself 5 min... A but I got cancelled 2.
Android
May 10, 2024
This app is terrible, always asking for codes in a row
Android
May 10, 2024
The app didn't have to have the option to cancel a ride, lazy drivers, accept it then cancel, make us wait like idiots, accept a ride while still with a passenger, it takes a long time.
Android
May 10, 2024
App getting worse every day after I gave a low grade to the driver because he made a mistake in the address and wanted to buy the extra one then my app no longer accepts the trips I make all the time I have to keep asking other people to ask me and they always accept this is the rival
Android
May 10, 2024
Uber has gone downhill, the drivers are no longer trustworthy, you pay in cash and they don't write it off, they leave it as if you hadn't been paid
Android
May 10, 2024
Since 2017 I can't register my CPF... Absurd that
Android
May 10, 2024
Very high fees and it takes a long time for the app partners to arrive
Android
May 10, 2024
App crap, high wait times despite high fees
Android
May 10, 2024
Very long waiting times and high price
Uber - Request a ride - Product Description
We’re committed to your safety at Uber. We’ve established a Door-to-Door Safety Standard to help you feel safe every time you ride.

And with Uber, your destination is at your fingertips. Just open the app and enter where you want to go, and a nearby driver will help you get there reliably.

FIND A RIDE FROM ALMOST ANYWHERE
Request a ride from 600+ airports and in 10,000+ cities around the world, the Uber app is a great way to make your travel plans stress-free. Request a ride on demand or schedule one ahead of time.    

FIND A RIDE TO ALMOST ANYWHERE
Whether you’re looking for style, space, or affordability, Uber can help you find the perfect ride to fit your needs:

Enjoy elegance and premium features with Uber Black
Ride with extra room (and more of your friends) with UberXL

All of these transportation options and more are available in one place with the Uber app.

SEE PRICE ESTIMATES
With Uber, you can see your price estimate up front before booking. That means you’ll always have an idea of what you’ll pay before requesting your ride.

YOUR SAFETY DRIVES US
We’re committed to making every trip with Uber as safe as possible. That's why—in addition to our Door-to-Door Safety Standard—we've built new safety features and updated our Community Guidelines for respectful and positive experiences.

You can share your trip
Give your loved ones peace of mind while you’re on a trip—you can share your location and trip status so they know you made it to your destination.

You can contact emergency services
You can call your local authorities directly from the app, and your location and trip details will be displayed so you can quickly share them with emergency services.

TIP AND RATE YOUR DRIVER
After every ride, you can submit a rating along with comments. You can also let your driver know you appreciated your experience by adding a tip for them right in the app.

Not all products are available in all markets.

To see if Uber is available in your city, visit https://www.uber.com/cities.
Follow us on Twitter at https://twitter.com/uber.
Like us on Facebook at https://www.facebook.com/uber.

Have a question? Visit uber.com/help.
Want to improve your unitQ Score by 20% within 30 days?
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