49
poor

Uber Eats: Food Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
81%
Android
8597 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
2040 Reports
User Feedback
19%
iOS
2040 Reports
81%
Android
8597 Reports
Uber Eats: Food Delivery - Latest Quality Issues
Android
May 11, 2024
Even if you place an order, it is canceled without permission every time and it does not come to delivery.
Android
May 11, 2024
Had a problem trying to to do a pickup for some stuff as not all places do pickup orders. When I got there the stores' worker thought I was a driver and was asking me "to contact the customer about replacing an item". I am the customer! And then he couldn't replace the item cause it's been discontinued for a few months now and his computer needed its barcode scanned in order to replace it? So me and him were googling for any picture of it with a scannable code and I tried contacting support but
Android
May 11, 2024
Stop supporting these garbage apps. They don't even refund you the full amount of missing items anymore. It's a total ripoff. They think customers are lying about it when it's really the store being incompetent or the driver walking away with your food. I'm keeping my eyes out for a class action lawsuit. I've probably lost out on about $50 over the last couple of weeks with zero recourse to get it back. These people are robbing us of our hard earned money. No more.
Android
May 11, 2024
Terrible, I placed my order at 4 pm and the seller sent me a message saying that there was a problem and he was going to contact support to solve it, he never solved it and the order was still in progress, it is almost 9 o'clock I contacted a very useless advisor called [name], to tell me that they were going to give me a refund and cancel the order, But they waited for me to contact them to cancel the order.
Android
May 11, 2024
My order was wrong, provided photos and uber refuse to help. Switch to a different app, for cheaper and better customer service.
Android
May 11, 2024
Terrible experience my order never arrives, you try to contact the delivery person and there is no response and they want to charge you for something you did not receive.
Android
May 11, 2024
I placed an order and was notified by my bank application that they charged me 10 pesos and when I wanted to place the order they had uncompleted the purchase, damn thieves
Android
May 11, 2024
I paid for food and did not receive all of it. I contacted customer service and they said that everything was fine and that I would not receive a refund for the item. So they are stealing money from their customers and will let you know that they are perfectly fine with it. Terrible customer service.
Android
May 11, 2024
terrible always charges me more than once. charge me 7times of 39.68$ and today 26.58$ twice. very unprofessional of the app needs to be fixed and refunded.
Uber Eats: Food Delivery - Product Description
Get food delivery to your doorstep from thousands of amazing local and national restaurants. Find the meal you crave and order food from restaurants easily with the Uber Eats app. Track your order in real-time.

FIND YOUR FAVORITE FOOD & RESTAURANTS
Order food from nearby restaurants and search by cuisine, restaurant name, dish, and meal. 
Food delivery options for you to order and enjoy including pizza, burritos, burgers, sushi, donuts, and Chinese takeout.
Prefer pickup? Skip the line and reservations and choose to pick up your order instead. Choose your favorite delivery options with the Uber Eats app now.

SUBSCRIBE TO UBER ONE
For $9.99 per month, Uber One subscribers enjoy $0 Delivery Fee and up to 10% off orders over $15 at participating non-grocery stores (and 5% off orders over $35 at participating grocery stores) available on Uber Eats. Members are also eligible for rewards, perks, coupons, and offers. View full Uber One Terms & Conditions here. 

ORDER ALMOST ANYTHING, ANYTIME
Order household needs from your favorite drug stores, supermarkets, and pet shops. Baby food or diapers, pharmacy needs, beauty products and cosmetics. Grocery staples like bread and milk, bananas and produce, flowers and plants, packaged foods or frozen treats. 

You can even order alcoholic drinks including beer, wine, liquor and cocktails. *

SIMPLE DELIVERY ORDERING
Pick your food order from any menu and add it to your cart with a few taps. That’s it.
Uber Eats makes it easy to order food delivery online or through the app and have it delivered by restaurants and delivery people near you.
Or, schedule your order in advance for a delivery person to pick it up later. Your choice!

ORDER FOOD AHEAD WITH PICKUP
Now you can also order food ahead for Pickup instead of just ordering delivery. Select Pickup, add food items to your cart, and skip the lines to the restaurant to get your food.

REAL-TIME ORDER TRACKING
Track your food delivery order on a map as it heads your way.
See the estimated arrival time at your address.
Get notified when your order arrives..

FIND SOME OF YOUR FAVORITE NATIONAL RESTAURANTS
Some of our food delivery partners include: Pizza Hut, Little Caesars, Buffalo Wild Wings, Papa Johns, Shake Shack, Domino’s Pizza, Nando’s, Burger King, CAVA, A&W, Chick-fil-A, Chipotle, Dunkin', IHOP, KFC, McDonald's, Panda Express, Panera, Popeyes, Shake Shack, Sonic, Starbucks, Subway, Sweetgreen, Taco Bell, Tim Hortons, Wendy's, Five Guys, Jersey Mikes, White Castle, Jack in the Box, Outback Steakhouse, Red Lobster.

FIND PHARMACIES, GROCERY STORES, AND MORE
Order from grocers such as Albertsons and SEG. Other delivery partners in the pharmacy, convenience, and retail space include CVS, Walgreens, 7-Eleven, Wawa, BevMo!, and Total Wines.

ABOUT UBER EATS
Uber Eats is the way to order the food you love through an easy delivery experience. Uber Eats is available in hundreds of cities around the world. Enter your delivery address to explore restaurant and grocery delivery options near you.


AVAILABLE INTERNATIONALLY

Join the thousands of others in your city who use the Uber Eats app to order from their favorites restaurants and schedule delivery

Uber Eats is currently available in cities and metro areas including Adelaide, Amsterdam, Atlanta, Auckland, Austin, Baltimore, Brussels, Cape Town, Chicago, Dallas, Denver, Hong Kong, Johannesburg, Glasgow, London, Los Angeles, Madrid, Melbourne, Mexico City, Miami, Milan, Nashville, New Orleans, New York, Ottawa, Paris, Philadelphia, San Diego, San Francisco, Seattle, Stockholm, Sydney, Taipei, Tokyo, Toronto, Warsaw, and Washington DC. Uber Eats helps you find food delivery around the world. Order delivery in Australia, Belgium, Canada, Colombia, France, Japan, Mexico, New Zealand, Poland, Russia, South Africa, Spain, Taiwan, United Arab Emirates, United Kingdom, United States, and more.

*Alcohol in select markets. 21 to purchase. Item availability varies by market. See app for details.
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