30
poor

U-Haul | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
89%
Android
239 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
29 Reports
User Feedback
11%
iOS
29 Reports
89%
Android
239 Reports
U-Haul - Latest Quality Issues
Android
May 9, 2024
Terrible app reject my reservations tells me my reservation is successful then I can't find it just that there was an error it's just ridiculous it's way easier just to go in face to face this happens trash Y'all can do way better than this come on now
Android
May 9, 2024
Cannot get the captcha to quit.
Android
May 10, 2024
Can't even pickup my exact location on 5G, good luck trying to pick up your rental after hours. Ans they don't give money back for locations issues. Their 24/7 assistance doesn't answer after hours either. So why even call it 24/7
Android
May 10, 2024
Unusable. "An error occured", won't log in. What error? Why error? Why uHaul???
Android
May 10, 2024
If was ok respect more money back I guess not I put everything back like it was but nothing wrong with it and I still didn't get enough money back.....
Android
May 10, 2024
Constantly crashes, practically unusable. Just use the website and go into the store, it will save you so much time and frustration.
Android
May 10, 2024
If U Get Any Type Of Message From Here It Don't Show Up That They Send It
Android
May 10, 2024
App crashes and takes forever to load a screen. Also doesn't save selections all the time. Fix please.
Android
May 10, 2024
Doesn't work. Always get "An error occur" when logging in.
U-Haul - Product Description
Get Moving Faster with the U-Haul app. Wherever you’re headed, our app is designed for Moving Made Easier®. Get an instant quote, start or modify your reservation, track your orders, and so much more, all from your mobile device. It’s the fastest and most secure way to manage your move!

- Pick up and return your rental with just a few taps on your device, any time.
- Sign in with your custom profile to skip the counter and reserve in minutes.
- Get an instant quote, manage your order, and review your rental history.
- Use the live chat feature or email us for 24/7 support.
- View FAQs and resources to answer your questions. 
- Quickly find a U-Haul location near you with the products and services you need.
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