36
poor

UKG Dimensions | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
20 Points Past 7 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
67%
Android
139 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
67 Reports
User Feedback
33%
iOS
67 Reports
67%
Android
139 Reports
UKG Dimensions - Latest Quality Issues
Android
May 8, 2024
I have to go through pages over pages to log on. setting a password absolute pain, doesn't accept which ever character/letter or length you choose.. I am sick n tired asking for help which is not very easy to get access too as well. I need to use this app for work and worst app ever, absolutely hate it. I could never get in litmos for training, doesn't accept same password,and constantly asking me to change my password, app constantly logs me out.So complicated! I'll give you less than one star!
iOS
May 8, 2024
Crashes Constantly
My employers must be ridiculously cheap to have chosen THIS for our schedule management. The app logs me out every other second, lags constantly, jumps around and freezes when I am trying to scroll, and crashes EXTREMELY often. I dread checking my schedule or requesting time off because of how difficult this app is to use. It feels like the app is actively trying to get me to stop using it. I don't understand how there are this many issues in an application that employers are actively choosing.
Android
May 8, 2024
it doesn't load
Android
May 8, 2024
Awful. The login does not work, it spins on loading infinitely so I have to close and open the app again each time I want to use it. You get 2 punches daily it seems, and if the app glitches then you gotta call HR to fix the punch. Been using it 2 days and already I'd like to go back to pen and paper, as nothing here seems to function correctly. The features seem nice enough, but I think the backend for each company linked to this app is just... Not working as intended. Please fix soon.
Android
May 8, 2024
lags
Android
May 9, 2024
Slow, unreliable, defaults to sign out in bad connections wasting more time.
Android
May 9, 2024
can't log out
Android
May 10, 2024
This app is very sluggish.
Android
May 10, 2024
It was working great and then all of it sudden it sucked. Use to be able to see who worked with me, now not only can I not see that I can't even get my schedule for next week.
UKG Dimensions - Product Description
The UKG Dimensions™ mobile app is built to help you connect to work right from your phone, wherever you are, night or day. Its powerful capabilities allow you to effortlessly bring your best to work and enjoy life bringing the balance you need. 

Quickly and securely access your employee information in just a few taps. Whether you’re looking to punch in, check schedules, swap shifts, or take time off, the UKG Dimensions mobile app is built for you.

Are you a manager? Manage on the fly — stay productive while also being there for your people. Take care of exceptions as they happen with real-time alerts and notifications. Quickly flex schedules to accommodate employee requests. With a glance, gain insight into team productivity and inspire their best. 

Gain real-time UKG Dimensions access right from your mobile phone and get connected today.

Need help getting started? Check out our simple guide for employees and managers at https://community.kronos.com/s/wfd-mobile

Notes: 

-To start using this app, your organization must enable access and provide the tenant URL. There are additional mobile features that must be enabled by your organization which could be based on your role (not all mobile features may be available to you).

-Not all UKG Dimensions features are available on mobile.
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