80
good
Urban Outfitters | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-13 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
5%
Android
5 Reports
5 Reports
iOS unitQ Score
iOS User Feedback
95%
iOS
97 Reports
97 Reports
User Feedback
95%
iOS
97 Reports
97 Reports
5%
Android
5 Reports
5 Reports
Urban Outfitters - Latest Quality Issues
iOS
Apr 30, 2024
Poor app
The app is very good when it comes to browsing for clothes but as soon as it come to creating an account the app switches to become a very poorly manufactured application this is due to whenever I have tried to make an account it has either kicked me out the app or has kept me in a constant cycle of asking if I'm a human and not a robot , overall this is very disappointing as I cannot properly shop online with this app.
iOS
May 2, 2024
Terrible customer service
They don't care about people with disabilities so if your package gets lots they won't care and humiliate you anyway they can about it
iOS
May 3, 2024
not good
awful, kept taking more money out of my bank account and then cancelled my order and haven't refunded me anything
iOS
May 5, 2024
Meh
Very glitchy and poorly set up
iOS
May 10, 2024
So hard to make payment , tried 4 methods - annoying
So hard to make payment
iOS
May 13, 2024
Website is AWFUL.
Constantly sending wrong items, cancelling things without notice, and customer service is nearly impossible to get a hold of. Hate, hate, HATE their website. Do not waste your time.
iOS
May 14, 2024
Wishlist bug
Nice app overall, but I dislike that there's a limited amount of wishlists you can have 🤷♀️. They also tend to glitch once an wishlist item has gone out of stock and been removed from the store; another wishlist item that's still in stock will then be listed twice or more in the wishlist so that the total item count is still the same as before any items were removed. It's a little annoying but I can shop just fine.
iOS
May 16, 2024
Can we get more that 5$ off
All of the pieces at urban are like 80$ giving 5$ off form earning 100 reward points is insulting
iOS
May 17, 2024
Live chat
Live chat is not helpful
Urban Outfitters - Product Description
Urban Outfitters is a lifestyle retailer dedicated to inspiring customers through a unique combination of product, creativity and cultural understanding. The UO app brings the best of Urban Outfitters to your mobile device: - UO Rewards — Get special offers and discounts, earn exclusive rewards and enter to win prizes as a UO Rewards member. - Wish Lists — Create, customize and share up to 5 UO Wish Lists. - Shop — Find the newest arrivals, exclusive collections and more. Explore our expanded product selection with enhanced search and express checkout. Easily shop by look or favorite brand from any product page and watch videos of select products. - Discover — Explore our curated feed for the latest trends and looks, plus get real-time inspiration from our @urbanoutfitters community. - Account — Keep track of your orders, get delivery details, access previous purchases and more. Locate and bookmark nearby UO stores using our Find a Store feature.
All intellectual property rights, including trademarks and word marks, are the property of respective owners