92
epic

U.S. Bank Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
8%
Android
1258 Reports
iOS unitQ Score
iOS User Feedback
92%
iOS
13573 Reports
User Feedback
92%
iOS
13573 Reports
8%
Android
1258 Reports
U.S. Bank Mobile Banking - Latest Quality Issues
Android
May 10, 2024
The app doesn't show the remaining amount of the monthly statement if any payments were made already. Others show statement amount, remaining amount and current. Please add rwmainf statement amount
Android
May 10, 2024
The app has stopped working on my Pixel 8 Android phone. Won't even open up anymore
Android
May 10, 2024
Check deposit is rough. It tries to take pic and isn't good at it. Would be much easier to center check and take pic without assistance. Been awhile since I wrote this, and it seems like the functionality has actually gotten worse. Update 2024: it just took me multiple attempts to get the back of a deposit. It auto flashes, but says it's too bright. Somehow it's worse than before.
Android
May 10, 2024
Don't use the mobile deposit. It's not working, AGAIN STOP OR FIX YOUR WEB SITE IT SUCKS
Android
May 10, 2024
Errors out all the time
Android
May 11, 2024
It takes too many steps to get logged in.
Android
May 11, 2024
More than a year I couldn'tdeposit a checks and easily service I haven't seen such a weird service ever
Android
May 11, 2024
Too many updates
Android
May 11, 2024
Get off, so I can see my account, I don't have any more options. If you want a good score, please get off now
U.S. Bank Mobile Banking - Product Description
Security at your fingertips
• Log in with your credentials for digital services at usbank.com. Don’t have online access? Enroll with the app. 
• Be alerted to duplicate charges, suspicious activity, and low balances. 
   Manage accounts and cards
• View accounts & balances in one spot: checking, savings, credit cards, loans, and more. • Securely access credit scores.
• Set travel notifications, lock & unlock cards, and more.
• Add cards to mobile wallet.
• Select your language preference – English or Spanish. 
Personalized Insights
• Review monthly spending in key categories, like Food & Dining.
• Get recommendations on how to save and grow your money based on your spending history. 
U.S. Bank Smart Assistant®
• Manage accounts by asking "What’s the routing number for my checking account?" • Move money by saying “Transfer $50 from checking to savings.” 
Easy money movement
• Send & request money with friends and family using Zelle®2. • Quickly deposit checks, now with increased limits.
• Pay & manage bills in one spot.
• Make transfers between U.S. Bank accounts. 
Explore products
• Find new accounts, credit cards, loans, small business accounts, & more. • Apply from the app and often get a decision within minutes. 
Help when you need it 
• Explore the Help Center for answers to commonly asked questions.
• View banking demos on Digital Explorer.
• Schedule an appointment with a banker or get real-time support with Cobrowse. • Locate branches & ATMs near you. 
U.S. Bancorp Investments, an affiliate of U.S. Bank
• View U.S. Bancorp Investments accounts & balances.
• Make transfers between U.S. Bank accounts & U.S. Bancorp Investment accounts. 
1. Industry benchmarking firm Keynova Group ranked U.S. Bank #1 for mobile app in its Q3 2021 Mobile Banker Scorecard.
2. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. U.S. checking or savings account required to use Zelle®. Requests for money with Zelle® sent to a U.S. mobile number require that the mobile number first be enrolled with Zelle®. 
U.S. Bank and U.S. Bancorp Investments is committed to protecting your privacy and security. Learn more by visiting U.S. Bank Consumer Privacy Pledge, the U.S. Bancorp Investments Privacy Pledge, and the Online Privacy and Security Policy. The Digital Security Guarantee | Mobile and online security | U.S. Bank (usbank.com) protects customers from fraud loss. For more information about U.S. Bank Mobile Banking, please visit usbank.com/mobile or call us toll-free at 800-685-5035. 
Investment and insurance products and services including annuities are:
Not a Deposit ● Not FDIC Insured ● May Lose Value ● Not Bank Guaranteed ● Not Insured by any Federal Government Agency
For U.S. Bank:
Equal Housing Lender. Credit products offered by U.S. Bank National Association and subject to normal credit approval. Deposit products are offered by U.S. Bank National Association. Member FDIC.
U.S. Bank is not responsible for and does not guarantee the products, services, or performance of U.S. Bancorp Investments.
For U.S. Bancorp Investments:
Investment and insurance products and services including annuities are available through U.S. Bancorp Investments, the marketing name for U.S. Bancorp Investments, Inc., member FINRA and SIPC, an investment adviser and a brokerage subsidiary of U.S. Bancorp and affiliate of U.S. Bank.
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