60
fair
Veo | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-20 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
86%
Android
57 Reports
57 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
9 Reports
9 Reports
User Feedback
14%
iOS
9 Reports
9 Reports
86%
Android
57 Reports
57 Reports
Veo - Latest Quality Issues
Android
Apr 19, 2024
I am very disappointed in this app service. I spent ten minutes last night trying to end my ride. I contacted customer support and they told me there was nothing they could do. I called back today to try to get some of my money refunded to my account and they told me they already did. I hung up and checked my account and nothing was refunded to it. I used to really like this app and thought the service was very convenient. But now they just seem to be stealing my money.
Android
Apr 21, 2024
stole 30$ from me 😑 this is the 3rd time im fixing to sue yall
Android
Apr 24, 2024
So some days this app will accept the payment and allow you to get a vehicle to to rent, and other days it will accept the payment and then deny the payment and then accept the payment and then never left you actually get a freaking vehicle all of his random
Android
Apr 25, 2024
The app froze on me and wouldn't let me end my ride, increasing the cost of my ride and I fumbled around trying to get the app to work well enough to end my ride. Additionally, if you go to submit a support request for a ride, that doesn't work either. Asks you which ride, you click it, and it just shows trip history. They also don't let you refund your balance which is such a scam.
Android
Apr 29, 2024
Problem with getting it to work. And once I did, I didn't have power and when I was trying to end ride it took like 5 to 10 minutes.. to end ride. Fix your app it doesn't work correctly.
Android
May 3, 2024
very bad no riding zones, extremely expensive, unneccessary pre payment for a service that should charge after the ride is done.
iOS
May 4, 2024
Rip off
$15 and we couldn't even use it, the bike lane was all red and we had to push it to a location to leave it.
Android
May 8, 2024
First time, right now just before posting this, not able to get a anything to work. Couldn't add deposit because service was unavailable. Tried Uninstalling and re downloading app, restarting my phone nothing worked.
Android
May 10, 2024
Scooter had full battery but stopped working within 10 minutes, but bell was ringing when I took it to the nearest parking spot...and app was wanting me to pay another $10 to start the next scooter! Don't waste your money with Veo!!
Veo - Product Description
Veo makes your daily commute easier and faster. Download the app, grab a Veo e-scooter, bike, or e-bike and just enjoy the ride. HOW VEO WORKS Step 1: Find the closest e-scooter, bike, or e-bike. Step 2: Scan to unlock! Scan the QR code (or enter the scooter's or bike’s ID number) to unlock it. Enjoy your ride! Step 3: Park in a designated parking zone (shown in the app) when done. To finish your ride and stop the fare, just tap the "End Ride" button in the app or push down the lever on the bike lock. We do the rest! Questions about Veo? Send an email to hello@veoride.com or visit our website, www.veoride.com, to see all the places you can Veo today!
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