27
poor
Vestiaire Collective | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
66%
Android
99 Reports
99 Reports
iOS unitQ Score
iOS User Feedback
34%
iOS
51 Reports
51 Reports
User Feedback
34%
iOS
51 Reports
51 Reports
66%
Android
99 Reports
99 Reports
Vestiaire Collective - Latest Quality Issues
iOS
May 7, 2024
SCAMMERS
as long as it's okay everything is fine, at the first real problem if they lose too many commissions they are ready to pass off as original Gucci even a 30-40€ jumpsuit they remove addresses and references from the tracking of the app and it is not known where these NON-REFUNDABLE items are physically but which they keep for the customer until resale Because obviously you make a return for a counterfeit item or one that does not reflect the description and their solution (so as not to lose commissions) is to resell it and scam the next buyer. boast of a quality control service for the items they handle but are FROM JAIL
Android
May 7, 2024
Account suspended 1 hour after being installed without having sold or even bought or whatever. Ask the help centre for an explanation of why and how and the person replied that I had violated their general condition. You will have to explain to me how I could have violated anything by just creating an account. Help center that doesn't want to know anything. App that doesn't want to bother. I unsettled.
iOS
May 8, 2024
disappointment
They give you a trusted seller rating and then they don't allow you to upload more items, the reasons are inexplicable, adding to this the time you waste trying to understand, because they are slow to solve incidents. You are a disappointment.
iOS
May 9, 2024
Sold original Mulberry bag a year ago
… and suddenly it is to be sent back to me? The bag was used for a year. Oh dear, I thought I loved Vestaire but... no. Goodbye
iOS
May 9, 2024
Registered, articles listed, directly blocked
To this day, no answer to my question as to why they only reactivate the account when I send a copy of my identity card. I can't recommend it. Then rather Vinted.
Android
May 9, 2024
The app is very imperfect. For example, for some reason, in some cases the text has the same color as the background and is therefore unreadable. The app also has a big problem with uploading and removing items. I added shoes and because they didn't show up even after the update, I added shoes twice. Now, when I try to remove the duplicate, the apps keep popping up after the update, even though they've already been deleted twice. Vinted is much more elaborate for me.
Android
May 9, 2024
I strongly advise against selling or buying your clothes on this app. Their buyer and seller fees are exorbitant and you will not be more protected than on other sales apps. I am not exaggerating when I say that these are thieves who make profits on the backs of users. In addition, they will not move a finger to answer you in customer service. Prefer Vinted, LBC or ebay...
Android
May 9, 2024
Hello, when I keep logging in, they say that there is an error and I can't log in😢 I have a property that I definitely want to buy. Please solve it as soon as possible 😢😢
Android
May 9, 2024
Runaways. They suspend my account after the first ad for "suspicious activity" and because I didn't upload proof of purchase for a 50-year-old item. I contact support offering to provide my documents, I only get useless generic answers. Uncommentable.
Vestiaire Collective - Product Description
Buy and sell preloved designer fashion with Vestiaire Collective. Join our global fashion activist community and discover thousands of carefully curated new bags, sneakers, shoes, watches, and more. Sustainable fashion shopping has never been easier. Every week, we add designer items from brands like Gucci, Prada Louis Vuitton, Burberry, Fendi and Dior Designer fashion marketplace - buy and sell with Vestiaire Collective, and get: • Access to thousands of unique preloved clothing and items. • Quality-checked designer pieces from brands like Gucci, Prada, Louis Vuitton and more. • Clothing, shoes, sneakers, and more: use search tools to find exactly what you're looking for. • Personalized notification for designer fashion items you're looking for. • A convenient marketplace for selling designer clothing and shoes you no longer wear. • An easy payment process, with the option of interest-free payments. Join the designer fashion revolution now and discover preloved items sold by your community - or sell your own designer clothing, shoes, or even sneakers, straight from your phone. From Prada to Gucci, Fendi to Burberry, we have an unrivaled selection of vintage and designer clothing for your sustainable fashion shopping. BUY DESIGNER PIECES - HOW DOES IT WORK? 1. Find that must-have item - we add over 3,000 pieces to our marketplace every week. 2. Your item will then be sent to us by the seller and quality-checked by our experts. 3. Once the item has passed Quality Control, it will be shipped to you! SELL PRELOVED DESIGNER ITEMS - HOW DOES IT WORK? 1. Submit an item (for example, designer clothing, sneakers, accessories) for sale using our simple online seller form. 2. Once your item has sold, you will receive a pre-paid shipping label to send the item to our HQ free of charge. 3. Sold! Once your item passes Quality Control, you will receive payment directly into your bank account. JOIN THE FASHION ACTIVIST COMMUNITY We're driving positive change in the fashion world - by revolutionizing the way we shop designer items. Our sustainable marketplace empowers fashion-lovers to buy and sell fashion and share their style. Join now and become a fashion activist! With the Vestiaire Collective app, you can: · Keep in touch with the Vestiaire Collective fashion community. · Make offers to sellers and negotiate the price of an item. · Add items to your wishlist and share the products you're currently coveting. · Follow members whose products and style you like. · Buy and sell designer items in a fashion-loving community. · Support a sustainable way of shopping designer items. Whether you're after a Louis Vuitton bag or want to sell your Gucci dress, download the Vestiaire Collective app now to get started. Looking for something special? We've got vintage pieces that you won't find anywhere else - discover stunning Rolex watches, vintage Hermès handbags and so much more. Follow us for behind the scenes action, events, and preview top products before they go online @vestiaireco on Instagram.
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