16
poor
Vestiaire Collective | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
62%
Android
97 Reports
97 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
60 Reports
60 Reports
User Feedback
38%
iOS
60 Reports
60 Reports
62%
Android
97 Reports
97 Reports
Vestiaire Collective - Latest Quality Issues
Android
May 16, 2024
I find it abusive that I only receive 8 euros from a pair of trousers that I put up for sale, whose retail price is 21 euros. They keep more than half of the money from the garments that you put up for sale and send out with your efforts. No platform I know of charges you such exorbitant fees. Also, you have to be careful because many users are scammers
iOS
May 16, 2024
Why am I being blocked
Today I'm not able to login, which means I m not able to send query to customer service also.
iOS
May 16, 2024
TERRIBLE! AVOID
Placed 3 orders. All were cancelled by VC after ane extended period of time, after they claimed item wasn't available. Last order- 6 days passed without any order confirmation or update. Absolutely worthless company. Don't know how they stay in business. AVOID! COMPLETE WASTE OF TIME AND MONEY
iOS
May 16, 2024
Scammers
You keep the items, they don't pay anymore and they disappear. Don't buy and don't sell and spread the message Are they scammers !!
Android
May 16, 2024
Deductions on sales are too high
iOS
May 16, 2024
OBSCENE FEES
that's it- it's more convenient for me to sell/buy from the competition
iOS
May 16, 2024
Don’t get what you ordered
Never again with this app. I ordered a handbag waited about 10 days for the seller to ship or respond. The seller let me know finally that they had “shipped” the bag. But no tracking number updates or anything… I feel like it's too easy to get scammed. I never got the item I ordered. You are dealing with the sellers personally. I will stick with better shopping apps were you do not deal with the sellers personally. No guarantee you get what your order…
Android
May 16, 2024
I installed the app when I saw the bourgeois prices I thought hallucinated I was looking for cargo pants it's overpriced while on vinted you can find them at 10€ the it's not the case we saw where we landed it's rupin frankly maybe you should lower the prices because I don't know if you're awake or in a coma but it's the crisis 😡😡😡😡 it's abused
iOS
May 17, 2024
Not a fan as a seller
I'm coming exclusively from a sellers perspective. I'm still new to the app but a few things I'm not a fan of. First the seller fees are way too high the service involved. They claim it's a 15% fee but they quietly tack on extra processing fees which Jack it up slightly, some offers on items I received were so low I would literally have made zero commission. Sadly one of the sales I made, the customer destroyed the item to claim a return and when I tried to dispute the issue I was ruled against even though I was able to back myself up with both photos and videos of the item in question and the condition it was sent out in. The authentication process needs a lot of work, I have had two genuine pieces fail the authentication program even though o have the authentication paperwork to go with the items so I'd honestly be nervous as to how many fake pieces fall through the cracks (buyers be careful here) My biggest peeve is the amount of customers who send offers then don't bother to pay. Almost every single offer that's been sent to me has gone un paid. It's just frustrating and quite frankly a waste of time. I had wanted to experiment with this app as I sell full time and often have designer and vintage pieces to sell but sadly I don't think I'll be keeping this app and my account up and running. UPDATE: permanently deleted seller Account after vesitaire cancelled an order I had shipped out mid transit with no warning. As a result I lost an almost $200 sale and a rare vintage piece. No communication, no warning just cancelled and when i reached out for support all o received was a sorry we can't do anything. DO NOT USE THIS APP
Vestiaire Collective - Product Description
Buy and sell preloved designer fashion with Vestiaire Collective. Join our global fashion activist community and discover thousands of carefully curated new bags, sneakers, shoes, watches, and more. Sustainable fashion shopping has never been easier. Every week, we add designer items from brands like Gucci, Prada Louis Vuitton, Burberry, Fendi and Dior Designer fashion marketplace - buy and sell with Vestiaire Collective, and get: • Access to thousands of unique preloved clothing and items. • Quality-checked designer pieces from brands like Gucci, Prada, Louis Vuitton and more. • Clothing, shoes, sneakers, and more: use search tools to find exactly what you're looking for. • Personalized notification for designer fashion items you're looking for. • A convenient marketplace for selling designer clothing and shoes you no longer wear. • An easy payment process, with the option of interest-free payments. Join the designer fashion revolution now and discover preloved items sold by your community - or sell your own designer clothing, shoes, or even sneakers, straight from your phone. From Prada to Gucci, Fendi to Burberry, we have an unrivaled selection of vintage and designer clothing for your sustainable fashion shopping. BUY DESIGNER PIECES - HOW DOES IT WORK? 1. Find that must-have item - we add over 3,000 pieces to our marketplace every week. 2. Your item will then be sent to us by the seller and quality-checked by our experts. 3. Once the item has passed Quality Control, it will be shipped to you! SELL PRELOVED DESIGNER ITEMS - HOW DOES IT WORK? 1. Submit an item (for example, designer clothing, sneakers, accessories) for sale using our simple online seller form. 2. Once your item has sold, you will receive a pre-paid shipping label to send the item to our HQ free of charge. 3. Sold! Once your item passes Quality Control, you will receive payment directly into your bank account. JOIN THE FASHION ACTIVIST COMMUNITY We're driving positive change in the fashion world - by revolutionizing the way we shop designer items. Our sustainable marketplace empowers fashion-lovers to buy and sell fashion and share their style. Join now and become a fashion activist! With the Vestiaire Collective app, you can: · Keep in touch with the Vestiaire Collective fashion community. · Make offers to sellers and negotiate the price of an item. · Add items to your wishlist and share the products you're currently coveting. · Follow members whose products and style you like. · Buy and sell designer items in a fashion-loving community. · Support a sustainable way of shopping designer items. Whether you're after a Louis Vuitton bag or want to sell your Gucci dress, download the Vestiaire Collective app now to get started. Looking for something special? We've got vintage pieces that you won't find anywhere else - discover stunning Rolex watches, vintage Hermès handbags and so much more. Follow us for behind the scenes action, events, and preview top products before they go online @vestiaireco on Instagram.
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