19
poor
Virgin Pulse | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
12 Points Past 7 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
81%
Android
82 Reports
82 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
19 Reports
19 Reports
User Feedback
19%
iOS
19 Reports
19 Reports
81%
Android
82 Reports
82 Reports
Virgin Pulse - Latest Quality Issues
Android
May 9, 2024
Updated yesterday (8th May) and now it is unresponsive after loading.
Android
May 9, 2024
Since the last update, I have been unable to input any information.
Android
May 10, 2024
App not working. Will contact HR. Happens way too much.
Android
May 10, 2024
Since the most recent update on Android, the app has become useless. It freezes and is locked on the main screen. You can not click anything. I have cleared cache, and force stopped it. A few times, it cleared temporarily to allow to do a few things only to have in lock again. Also the sleep tracking almost always deducts 30 minutes from what is recorded as sleep time in Google fit. So if want to get credit for sleeping 7 hours. You must have over 7.5 of sleep.
Android
May 10, 2024
It won't stay synced with my watch. At least once a week i gotta re sync
Android
May 10, 2024
It's not possible to connect the app with Huawei or Honor Health apps. If you're using a Huawei device, the only way to sync your data is by transferring it from Huawei Health to Strava, and then syncing Strava with Pulse Virgin. If you contact support, they'll advise you to buy a supported device.
Android
May 10, 2024
I am unable to touch or tap in the app after your last update. Already sent an email.
Android
May 10, 2024
App stopped working days ago in my phone android S20, and customer service is not answering.
Android
May 10, 2024
Why is the app completely "frozen" since today (May 10)? No reaction at all after opening it up, no synching, nothing. It was working until earlier today. And deleting + reinstalling didn't help either, now I can't even log on, as that entry page is already frozen. And all of this when our company challenge has just started.... And installing the app on my other phone shows the same problem. What is going on and when will this be fixed?
Virgin Pulse - Product Description
Congratulations! You’ve taken the first step on the path toward becoming a healthier, happier you. Download this secure app to gain access to the tips and tools you need to improve your health today. Welcome Home o Start by setting and tracking goals that matter most to you You got this! o Build new healthy habits into your daily routine Just for you o Expand your mind and move your body with fresh daily tips Action anytime o Access experts on meditation, exercise, wellness and more – when and where you need it Let the journey to a healthier, happier you begin. It’s going to be epic. Virgin Pulse integrates with the Apple Health app. This lets you share your iPhone steps, Apple Watch steps, and exercise and energy data with Virgin Pulse. We use this data to help you track your activity and be on the path to a healthier you. Virgin Pulse supports iOS 14.0 and higher.
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