49
poor
My Vodafone | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
21 Points Past 7 Days
Category: Tools
30-Day Trend
Android unitQ Score
Android User Feedback
43%
Android
46 Reports
46 Reports
iOS unitQ Score
iOS User Feedback
57%
iOS
62 Reports
62 Reports
User Feedback
57%
iOS
62 Reports
62 Reports
43%
Android
46 Reports
46 Reports
My Vodafone - Latest Quality Issues
iOS
May 15, 2024
Lose of roaming in eu.
Really disappointed. As a loyal consumer I expected to keep this service. May have to look else where.
iOS
May 16, 2024
Service
Atrocious service I've been trying to change my password for hours disgusting help for good paying customers then you send me an email with someone else's name to apologise are you kidding?
iOS
May 16, 2024
Terrible service
If I could give less than one star, I would. I went with Vodafone because it had a decent network coverage at my college, but now I will most likely be leaving the network all together because of the terrible service. The links to top up your pay as you go sim either don't load or just refresh the app completely, leaving me with no minutes, data or text messages because neither the app or the website works. Even their support chats are completely useless.
Android
May 16, 2024
Most useless app you can use. Will continuously log you out and then you try and log back in only for it to not work. You will be contacting live chat and then your app will log you out and it's a mission to log back in sometimes having to delete and reinstall which is what I'm doing now. Waiting for my plan to end and I'll definitely not be coming back
Android
May 17, 2024
I am trying to put $5 add on for calls not haveing much luck think guy sold me wrong rrecharge
iOS
May 17, 2024
No 4G !
I live in Port Talbot and have had no 4G service for weeks ! This is unacceptable service
Android
May 17, 2024
It's saying my phone is incompatible with an eSim that I bought. It had one the exact same before. It's a Samsung Galaxy a12
Android
May 17, 2024
Telling me my number is not valid, I called to check if not working and definitely the correct number.
Android
May 17, 2024
On consecutive month's I've received texts to top up only to find that the app refuses to load the relevant link.
My Vodafone - Product Description
Stay on top of your plan or prepaid service with My Vodafone. View and pay bills, recharge your prepaid service, check your usage and update your account settings. Check your usage See how much of your included data and international call minutes you have left. Manage your plan Pay your bill, change plans, manage direct debit, or view recent bills. You can also purchase add-ons. Manage your prepaid service Recharge your prepaid service using a credit card, voucher or PayPal. You can also view your recharge history. Manage your nbn™ service Pay your bill, manage direct debit, or view recent bills. You can also check your installation appointment, activation date or track delivery of your modem. The features of the app are subject to change. The app is free but download charges apply for downloading from the Google Play Store. Non Vodafone customers can download the app however data charges will apply as per your plan rate. When accessing the app overseas, international roaming charges will apply. When on Wi-Fi, My Vodafone may not continuously update if you’ve logged out of the app.
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