47
poor

myVW | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
23 Points Past 7 Days
Category: Lifestyle
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Android unitQ Score
Android User Feedback
50%
Android
52 Reports
iOS unitQ Score
iOS User Feedback
50%
iOS
51 Reports
User Feedback
50%
iOS
51 Reports
50%
Android
52 Reports
myVW - Latest Quality Issues
Android
May 6, 2024
Why this app does't lock/unloc ID.4, with my tiguan 2020 the app lock/unlock the car?
iOS
May 6, 2024
Decent but could use improvements
The app gives notifications when the doors are unlocked which I like. I just wish the app would also give notifications when the door locks. As I will see the notification later on and then worry did I leave the door unlocked or locked because I only see the unlocked notification. I wish the remote start was clearer as to what specifically happens with the HVAC. The yes case fir remote start is often to cool down or warm up the car but no idea if it is at the last setting (or what that even is) or is it doing max heat/cool. For example if my car is snow covered, I want it at max heat, but I may have had the blower on low from day before. And I have no idea how it acts in remote mode.
Android
May 6, 2024
The app never remembers your login info, having to enter your password every time, even after biometric login, is extremely annoying.
Android
May 6, 2024
I have to update every time I use the app. Sometimes it takes 5 minutes to update
Android
May 7, 2024
doesn't work as well as one would hope.
iOS
May 8, 2024
Car is not unlocked!!!
My car is not unlocked but i keep getting notifications that it is. Please fix it.
Android
May 9, 2024
Constantly logs you out and when you get back in you have to add your car again
Android
May 10, 2024
all kinds of sync issues. barely ever connects
Android
May 10, 2024
very basic. it should have more options....
myVW - Product Description
Welcome to myVW, a drive-changing app with connected services from VW Car-Net®.¹ Enjoy a connected drive with Remote Access and more, whether you're right next to your vehicle or miles away.

Features:
• Remote start your engine (if vehicle is equipped)³
• Remote lock or unlock your doors²
• Remote honk and flash²
• Last parked location⁴
• Find and select a preferred Volkswagen dealer
• Schedule service
• View previous service history⁵
• Recommended maintenance schedules 
• Keep tabs on your car when someone else is driving with vehicle alerts through the Family Guardian Features, including speeds alerts, curfew alerts, valet alerts and boundary alerts.³

Electric Vehicle owners will be able to: 
• View battery status 
• Start and stop battery charging
• Manage charge and battery settings
• Remotely access climate control

Trial or paid subscription required. myVW services require vehicle cellular connectivity and availability of vehicle GPS signal; certain services may collect location information. Always pay careful attention to the road, and do not drive while distracted.

myVW is available on most model year 2020 vehicles and newer.

• Additional Information: https://www.vw.com/en/myVW
• Privacy Statement: https://www.vw.com/en/privacy.html
• Do Not Sell My Personal Information: https://privacyportal.volkswagengroupofamerica.com/donotsell
• myVW Terms of Service: https://www.vw.com/en/terms.html#myvw
• Car-Net Terms of Service: https://b-h-s.spr.us00.p.con-veh.net/securecontent/tos/primaryProgTOS.html

¹Available on most MY20 and newer vehicles. Always pay careful attention to the road and do not drive while distracted. Certain services require trial or paid subscriptions, which may have their own terms and conditions. VW Car-Net requires a VW ID and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. Certain Car-Net services, such as Roadside Call Assist, connect out to 3rd party providers that may require additional payment. Standard text and data rates may apply for app and web features. See Terms of Service, Privacy Statement, and other important information at www.vw.com/carnet.
²Standard text and data rates may apply. See Owner's Manual for further details and important warnings about locking and unlocking your vehicle remotely.
³Requires myVW mobile app and compatible factory-installed or dealer-installed remote start feature. See Owner's Manual for further details and important warnings about the keyless ignition feature. Do not leave vehicle unattended with the engine running, particularly in enclosed spaces, and consult local laws for any limitations on use. Standard text and data rates may apply.
⁴Standard text and data rates may apply. Do not use feature to locate stolen vehicle.
⁵Service history is available as long as work was performed since January 2014 at a participating Volkswagen dealership.
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