28
poor

Volotea | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Travel
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Android unitQ Score
Android User Feedback
88%
Android
58 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
8 Reports
User Feedback
12%
iOS
8 Reports
88%
Android
58 Reports
Volotea - Latest Quality Issues
Android
May 4, 2024
Very bad app, it fails and I can intuitively. In addition, they forced me to install it so that I could fly, which I find very bad.
Android
May 4, 2024
Bad!!!! as well as constantly freezing and going about his business,... they have also removed the flights from Genoa to Catania...
Android
May 5, 2024
Bug every time you need it, so a useless app
iOS
May 5, 2024
Unusable app
App only in Spanish, VERY unresponsive - clicking on profile or bell icon in the top right corner does nothing and clicking on registration button only closes the menu. It probably does something on the background because after at least half a minute of wait time I receive an error message and am redirected to login page. Completely unusable at this point. You reply to reviews that you keep making improvements, maybe focus on the really important stuff
Android
May 6, 2024
It doesn't work. I can't open my account
Android
May 6, 2024
The app constantly asks for the position, if we refuse we are good to start the reservation again
Android
May 6, 2024
This app doesn't have its own wallet for boarding passes, and it's always difficult to find their boarding passes...
Android
May 9, 2024
AN ABSOLUTE SHAME!! When I arrived at Caen/Carpiquet airport, I was arbitrarily told that I had to pay 30€ for boarding online!!! I received an email two days before departure and nowhere is it indicated that it is mandatory!!!! In addition, I am told that if I had clicked on this thing 30 minutes before my arrival I could have avoided this extortion!!!!!! TO FLEE!!!!!
Android
May 10, 2024
It doesn't work, it crashes, you see different prices. It's a scandal that they advertise it. Unfortunately, the consumer is not protected and they do as they wish.
Volotea - Product Description
Welcome to the official app for Volotea, the airline that connects Europe’s small and medium sized cities with direct flights at very competitive prices. Using our app means you have everything in the palm of your hand: you can find the best offers, and access your bookings and boarding passes, as well as checking the status of your flight at any time too.

BOOK A FLIGHT
Book your flights more simply and easily from your mobile. During the booking process, you can access your recent searches, go forward and back at any time, and access our best tariffs and exclusive offers from the Megavolotea subscription service too. You’ll also be able to access all extra services and view the breakdown of your flight price, including all the details.

FLIGHT CHANGES AND ADDITIONAL SERVICES
Make changes to your booking and book extra services without having to go to one of our desks at the airport. Remember, you can make changes to your booking up to 7 days before departure and with our Flex plan, you can make unlimited date and itinerary changes up to 4 hours before your flight departs, at no additional cost.

ACCESS YOUR BOOKINGS
You can easily view all your bookings in the “Your Journeys” section of our app. You can view flights booked through the app or through any of our other sales channels, including travel agencies or our website.

PASSENGER PROFILE
In order to save time and avoid filling in details repeatedly, our app lets you enter passenger information, contact details and payment automatically while you’re booking your flight. Complete your profile and speed up your bookings. You can even save your payment methods so you don’t have to enter them again. You can also check your Volotea Credit balance on your profile and use it for future bookings; they’re all benefits!
FLIGHT STATUS
Our app lets you check the status of your Volotea flights at any time. You only need to enter your route information or flight number to check its updated status at any time, with additional information on our aircraft and the services we offer.

MOBILE CHECK-IN (at airports with permitted access)
For greater convenience you can check in for your flights directly from your cell phone. Save printing your boarding pass and go straight to the departure gate. You can store your boarding passes straight into your Passbook or, if you prefer, you can download them conveniently on your mobile or tablet.

HOTELS, CARS, FLIGHT + HOTEL AND MUCH MORE ON YOUR DESTINATION
Through our application, you may also reserve rental cars and hotel rooms at your destination. The reservation process is adapted for your mobile device, making it easier to use. You can also access our partner’s deals directly. You will also be able to access the best content about our destinations on our Travel Blog, with reviews and interesting facts you might not know about your favourite destination.

AUTOMATIC NOTIFICATIONS
Receive our top offers via automatic notifications.
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