27
poor
Wawa | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
80%
Android
86 Reports
86 Reports
iOS unitQ Score
iOS User Feedback
20%
iOS
22 Reports
22 Reports
User Feedback
20%
iOS
22 Reports
22 Reports
80%
Android
86 Reports
86 Reports
Wawa - Latest Quality Issues
Android
May 7, 2024
FIX TIPPING ISSUE! I often have a $20 gift card, since the app doesn't allow split payments (boo!) & I can't add less than $15 to the gift card (boo!), when I can't get to the store & have an $17.04 order, I should be able to tip $2.96. But can only tip $1 or remove things from my order since I can't change the tip to my own amount.
Android
May 8, 2024
I'm trying to use the app and rewards to get the 15 cent off a gallon I have 571 points so I know I have plenty but the app isn't working and I do not need to update it. This is very disappointing.
Android
May 8, 2024
While functional it is one of the worst implemented apps I've ever seen. Obscenely slow to load. And then potential several clicks to get to the Wawa rewards member card. Why is your rewards card part of the app splash screen? And "security" not allowing you to take screenshots is insane. Why the he** can't I take a screenshot of my order, order code, or rewards card? You know I can take a photo from another device, right? Fix the stupid stuff already.
Android
May 8, 2024
Impossible to.join rewards.
Android
May 10, 2024
Essentially useless. Cannot add a card no response from customer service
Android
May 10, 2024
Can't order, "something went wrong", can't even locate stores, and it loses rewards at checkout because can't toggle from card to rewards. Takes ages to load, if at all, making the line long. Update, it still craps out and refuses to load meaning can't use points. For weeks says "We are having a connectivity issue. Try later."
Android
May 10, 2024
Can't see location options after searching with zip code. Sometimes app doesn't sign in. Have to attempt multiple times, and might be unsuccessful. Tried force stop and clear data, and problem is ongoing.
Android
May 10, 2024
Horrible. Frequently crashes, freezes or doesn't load. Using an S23, so it's not the phone. Only convenience store app that doesn't let you punch your phone number in at the register. Quickchek, 7-11 and Royal Farms all have superior apps.
Android
May 10, 2024
Wawa is great, the app is garbage. Takes too long to open, i just want to scan and check out
Wawa - Product Description
The Wawa App, making your next Wawa run easier than ever to order, pay and earn delicious rewards! Easier to Order…..with simplified mobile ordering, it’s a breeze to browse our full menu, reorder your favorites or try out something new! Easier to Pay……you can pay for your mobile order with your Wawa Gift Card right in the app before you get to the store! Easier to Earn…..Now you can pay ANY way and earn Wawa Rewards! Just scan your new Rewards barcode from your Wawa App at checkout, pay for your order any way you like (cash, credit, debit, Wawa gift card) and start earning your Wawa Rewards! For every $50 you spend on qualifying items using the app, you earn a delicious reward! Plus you will receive bonus rewards throughout the year for just being a Rewards member! * Please Note: Continued use of GPS running in the background can dramatically decrease battery life.
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