73
good

Wells Fargo Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
73%
Android
1267 Reports
iOS unitQ Score
iOS User Feedback
27%
iOS
460 Reports
User Feedback
27%
iOS
460 Reports
73%
Android
1267 Reports
Wells Fargo Mobile - Latest Quality Issues
Android
May 10, 2024
Yall ask for a review every time I open a new page and never give one. But their now you have one. Pushy lil guys, ain't ya.
Android
May 10, 2024
This used to be a decent app.But for some strange reason it always tells you use the wrong user name or password.Then 5 hours later you can use yours.I am so over Wells Fargo.Gallery fixing to lose me as a customer f twenty five years congratulations
Android
May 10, 2024
Absolute trash customer service absolute trash, policies absolute trash. I just tried to wire over $700 for rent last night that confirmed it went through and that's the third time it's canceled on me and made me late. You guys do absolutely nothing to help people struggling aside from telling them what the hell they already know which nine times out of 10 is out of our power. Definitely don't recommend and going to ICCU after this
Android
May 10, 2024
App stopped working 8 days ago now. I called the number you suggested, and it was not for the app at all. Was a waste of time. PLEASE JUST FIX THE APP!!! THANK YOU!
Android
May 10, 2024
Only wells fargo app won't let me mobile depost checks so I have to drive an hour away to the nearest bank.
Android
May 10, 2024
I have not been able to login to my account for a week now on the app. I can on my old phone but now my new one I could before but now it's not letting me
Android
May 10, 2024
Had a lot of trouble connecting my bank account to pay my credit card
Android
May 11, 2024
As MANY others have stated, I can't sign in using my Samsung S 24 Ultra. This is clearly a problem on your end, Wells Fargo! Please get this fixed immediately! Thank God I still have my old phone so I can deposit checks since my nearest branch is over 100 miles away! Easily a 5 star app when working correctly, key words being "when working correctly!"
Android
May 11, 2024
The app won't work anymore on my phone. Ever since the last update, I can't log in. It gives me an error message "we are not able to complete your sign in request at this time..." Needs to be fixed ASAP!
Wells Fargo Mobile - Product Description
Manage Your Accounts
•Quickly access your cash, credit, and investment accounts with Touch ID®¹ or Face ID®¹ 
•Review activity and balances in your accounts 
•View your credit card transactions and manage your rewards program
•Easily activate or turn cards on or off², add cards to digital wallets³, view recurring payments, and manage account access with Card Settings

Deposit Funds⁴
•Deposit checks with ease using your iPhone® camera 
•Instantly view the processing deposit in your account

Make Transfers and Payments
•Transfer funds between your Wells Fargo accounts and to other financial institutions⁵
•Securely send and receive money with friends and family using a U.S. mobile phone number or email address with Zelle®⁶
•Pay your bills with Wells Fargo’s Bill Pay service
•Add your eligible cards to Apple Wallet™ to use Apple Pay® for fast and convenient payments.³

Track Investments
•Monitor balances, holdings, account activity, and open orders for your Wells Fargo Advisors and WellsTrade® accounts
•Get real-time quotes, charts, market data, and news

Help Stay Secure
•Visit the Security Center to report fraud and learn how to help keep your accounts safe
•Configure and receive alerts⁷
•Get notified of suspicious card activity with text or email alerts
•Get easy access to your FICO® Credit Score

Contact Us
•Email appstorefeedback@wellsfargo.com
•Locate one of our more than 12,700 ATMs to get cash or find one of our approximately 4,800 retail banking branches near you via GPS
•Set up an appointment to meet with a Banker
__________________________________________________________________
1.Only certain devices are eligible to enable Touch ID or Face ID.
2.Turning your card off is not a replacement for reporting your card lost or stolen. 
3.Not all smartphones are enabled to use a digital wallet. For a list of compatible Apple Pay devices, see https://support.apple.com/en-us/HT208531. Your mobile carrier’s message and data rates may apply.
4.Some accounts are not eligible for mobile deposit. Deposit limits and other restrictions apply.
5.Terms and conditions apply. See Wells Fargo’s Online Access Agreement at wellsfargo.com/online-banking/online-access-agreement/ for more information.
6.Mobile numbers may need to be enrolled with Zelle before they can be used. Available to U.S.-based bank account holders only. 
7.Sign-up may be required.  

Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPad, iPad Pro, iPhone, iTunes, Mac, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Wallet is a trademark of Apple Inc. App Store is a service mark of Apple Inc. 

Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply. Fargo™ is only available on the smartphone versions of the Wells Fargo Mobile® app.

FICO is a registered trademark of Fair Isaac Corporation in the United States and other countries.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Investment and Insurance Products are:
•Not Insured by the FDIC or Any Federal Government Agency
•Not a Deposit or Other Obligation of, or Guaranteed by, the Bank or Any Bank Affiliate
•Subject to Investment Risks, Including Possible Loss of the Principal Amount Invested

DEPOSIT PRODUCTS OFFERED BY WELLS FARGO BANK, N.A. MEMBER FDIC.

Wells Fargo Private Bank provides products and services through Wells Fargo Bank, N.A. and its various affiliates and subsidiaries. Wells Fargo Bank, N.A. is a bank affiliate of Wells Fargo & Company. 
Brokerage services are offered through Wells Fargo Advisors. Wells Fargo Advisors is a trade name used by Wells Fargo Clearing Services, LLC (WFCS) and Wells Fargo Advisors Financial Network, LLC, Members SIPC, separate registered broker-dealers and non-bank affiliates of Wells Fargo & Company. WellsTrade(R) and Intuitive Investor(R) accounts are available through WFCS.
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