20
poor
Wendy’s | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
66%
Android
724 Reports
724 Reports
iOS unitQ Score
iOS User Feedback
34%
iOS
379 Reports
379 Reports
User Feedback
34%
iOS
379 Reports
379 Reports
66%
Android
724 Reports
724 Reports
Wendy’s - Latest Quality Issues
Android
May 10, 2024
It hardly ever works!
Android
May 10, 2024
Can you have a app where the creator actually eats at fastfood. .it took me a half hour to order a meal.. let me order my dam food. .. continue browse. No cart button . Ect
Android
May 10, 2024
Worked one day. I can login but won't let my QR code work. So can't get points. Support system and contacts don't work either.
Android
May 10, 2024
Currently unusable app; Doesn't stay logged in. Can't make orders. Cleared App data, uninstalled, reinstalled- still can't order use app. Customer support email form doesn't have a mobile app field, customer service line had me waiting for over 20 minutes and hung up immediately. Let's see how the robot that responds to these responds to this one, seeing as I've already done everything it would mention.
Android
May 10, 2024
Charging $5 for the 4 for $4 is unacceptable. The prices of everything else have also tripled.
Android
May 10, 2024
Can't login. Tried reinstalling the app, still won't let me log in.
Android
May 10, 2024
Can't pay for anything so you can't order anything. It says they "can't store credit card information at thuis time" whatever. I've tried multiple thing, unistalling it amd trying again, even restarting my phone it just doesn't work at all. Really disappointing because it was the one time I wanted Wendy's but I guess not.
Android
May 10, 2024
I had to delete the app for the second time now. All because they had claimed that my order that I had placed on the app did not go through. So instead of wanting to make the order. They refused, I'm guessing it's because they don't want to get yelled at. I wasn't mad nor was I going to yell at them. It's just upsetting when you pay good money for something and they refuse to make the order. The app showed proof both times as well as my credit cards app. Sadly I won't be going back to Wendy's.
Android
May 10, 2024
App doesn't always work and I don't know how to contact anyone to fix the problems.
Wendy’s - Product Description
If you love Wendy’s—which, who doesn’t?—you need this app. Get your faves at your fingertips, earn Rewards, catch exclusive offers, and order ahead. Look, we could keep going, but they only give us so many characters here. See below if you wanna dive deep. Earn Rewards Where can you score free food? Right here. All you gotta do to get FREE Wendy’s is EAT Wendy’s. Eat, earn Rewards points, and trade ’em in for anything in the Rewards Store. Exclusive Deals & Offers This app is your hookup. Get app-exclusive offers on breakfast, dinner, and everything in-between. All the deals, zero FOMO. Order Ahead Let’s be real. Speaking to speakers can be rough. Reduce the awkward shouting in your life and order right from your phone. Customize Your Order No mayo? No problem. Choose what you want and what you don’t, and we’ll make it happen. Save Your Faves Have a go-to Wendy’s order? Of course, you do. Save it to your faves for fast and easy re-ordering. Mobile Pay Who carries cash anymore? Load $$$ or use a credit card and pay from the app. You can also add a gift card and never guess the balance again. Get Menu & Nutrition Info Find the deets on local pricing, ingredient lists, allergens, nutritional info, and even count calories & carbs. Support Foster Care Adoption The Dave Thomas Foundation for Adoption’s mission is to find forever families for children waiting in foster care. Every donation helps. We always love hearing from you. Tell us what’s on your mind by: • Live chatting in-app • Leaving us a message in-app • Texting or calling us at 888-624-8140
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