29
poor

Willys | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
15 Points Past 7 Days
Category: Shopping
Work at WILLY:S AB? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at WILLY:S AB? Unlock additional insights
Android unitQ Score
Android User Feedback
63%
Android
36 Reports
iOS unitQ Score
iOS User Feedback
37%
iOS
21 Reports
User Feedback
37%
iOS
21 Reports
63%
Android
36 Reports
Willys - Latest Quality Issues
iOS
May 7, 2024
Worse app you have to look for
Insanely unstable and you are logged out constantly. Considering such a large chain does not have a working app, one wonders how many people give up on online shopping. So strong marketing for online shopping on various social media and then the app doesn't work properly... Badly.
Android
May 8, 2024
Was good, become useless since they redid the login. I can rarely log in, but then it just says "log in" for an eternity without anything happening. Extremely frustrating when you need the app in the store...
Android
May 8, 2024
After the update, the app takes a very long time to launch... if it even gets off the ground.
Android
May 8, 2024
Totally useless since the update. I can hardly log in anymore.
Android
May 8, 2024
I've gotten sick after the month of March. No information about what they have been shopping for. Totally lousy. Was a working app that you could benefit from.
iOS
May 9, 2024
Sweden's worst app 100%
Worst app can't even be logged in
iOS
May 9, 2024
Errors on both website and app right now
Can't access previous purchases (I'm on iOS Safari). Even difficult to access the "old man" function at the top right of the browser when the mobile is in portrait mode, comes up in the end when you put the phone down. Also tested in the browser DuckDuckGo and it will be the same.
iOS
May 9, 2024
Not working after last update
Nothing happens when you scan the qr code for scan&go after the last update, back to standing in the queue again 😞 9/5 Worked as it should this morning, now a few hours later I can't get in anymore, just stand and chew when I try to log in with BankID.
Android
May 10, 2024
After the last update, it is not possible to log in. Charging and freezing
Willys - Product Description
Willys app is for you who are a Willys customer! In the app, you can, among other things, shop and see offers from Willys and Willys Hemma.

Offers
Take advantage of all current offers from Willys. Here you can see both the week's promotions and any personal offers.

E-shop
Shop directly in the app! Here you can e-shop from Willys at the same low prices as in store. You choose whether you want to pick up your bags in a store or have them delivered to your home.

Scan & Go
Now we have made it even easier to shop in our stores. With Scan & Go, you can self-scan your goods and shop directly on your mobile.

Shopping lists
Create shopping lists by adding offers or other items to your list. You can easily access your shopping lists in the app or when you log in to willys.se. In addition, you can share them with other people who are part of your household.

Menu
Here we have gathered information about your purchases with us. You will find, among other things, your account and Willys-Plus ID, Willys stores, contact information for customer service and how much you have saved with Willys Plus.

Not a Willys Plus customer yet?
Willys Plus is Willys with a plus in the edge. When you join Willys Plus, you get more and better offers on Willys and Willys Hemma. It's completely free to become a Willys Plus customer. Use the Willys app to join, then you can directly take advantage of this week's Willys Plus offers - no waiting for a club card or the like. Welcome!
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