70
good
Wolt Delivery: Food and more | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
83%
Android
1212 Reports
1212 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
255 Reports
255 Reports
User Feedback
17%
iOS
255 Reports
255 Reports
83%
Android
1212 Reports
1212 Reports
Wolt Delivery: Food and more - Latest Quality Issues
Android
May 10, 2024
As soon as you have a discount make the problems when ordering before without a discount you can order without problems, if you use the discount code all at once you can get error 800 and can't order anything
Android
May 10, 2024
The decline in service quality is hard to watch.. constant delays, customer service nonexisting.. Was the best in food delivery now a shell of its former self..
Android
May 10, 2024
I wanted to order food like probably everyone who has wolt. The order was ready fine, even the discount code worked, but the order couldn't be completed. I just had a continue button flashing (or whatever it is) and it was just loading all the time. Even after 15 minutes of loading, it didn't work. Broken app.
Android
May 10, 2024
UI is clumsy and not user friendly. It is setup to make you spend more money than necessary. Wolt+ is essentially a scam since restaurants can just cancel your order if delivering to you is not worth it to them. The 1+1 and 30% discount offers are often not available anymore yet still recommended on the main page. 4/10 seems fitting
iOS
May 10, 2024
No supplier
A massacre, 1.5 hours of waiting to find out that the driver will not deliver the food because the pin is in a different place than the destination address indicated when ordering. No one deigned to contact me, they just marked me as delivered. After my intervention in the support service, I got a message that I could pick up my order myself in the restaurant... After a long conversation, I found out that the driver takes you to the address or to the pin depending on his whim. Nobody cares that the exact address was given along with the postal code because it was impossible to set a pin at the place of delivery. The support lady ordered a full refund of the order price, but it will not compensate me for the loss of time, nerves and an empty stomach on Friday afternoon. I DO NOT RECOMMEND IT!
Android
May 10, 2024
I already failed at the registration. After many attempts to have the code for the registration sent, unfortunately an SMS never arrived. The customer support does not answer, until then I have starved to death. App uninstalled again, sorry. (No, I didn't give a wrong phone number)
Android
May 10, 2024
The courier threatened me because I had contactless delivery and he wanted me to come down. I was replaced in credits, which is useless to me because I don't want to order again with the risk of getting the same threatening bid again.
Android
May 10, 2024
Very bad! The last time I ordered, for an hour I tried to order food from different restaurants. When making a payment, various errors appear, like the menu has changed, some items are missing. And so it is with everyone. As a result, I ordered through the menu, everything is clearly there. Before that, I ordered with volts, the food is almost always either warm or cold.
Android
May 10, 2024
The application has become as clumsy as possible. Either the bonuses do not work, or the order is not created. The shopping cart function does not work. Everything is just broken
Wolt Delivery: Food and more - Product Description
Wolt makes it incredibly easy to discover and get great food, groceries and anything you might need delivered in your city. Whatever you’re in the mood for, we’ll make sure it gets delivered to you. Just pick a restaurant or shop, choose what you want, swipe to order and let us do the rest! No time for cooking? Don’t want to leave the house to do your shopping? We’ve all been there. That’s why we became the online experts on the greatest local shopping experiences and restaurants. Anything you need, we’ve got you covered with our 35 000+ restaurant and shop choices. You’ll be kept in the loop on the status of the delivery in real-time, with a minute-by-minute countdown. If staring at a clock isn’t your thing, don’t worry – we'll also send you notifications so you know when your order is about to arrive. We don’t like to brag, but we take customer support seriously, with a team of wonderful, friendly people in every one of the 23+ countries we operate in. They are just a chat away and respond in seconds. Getting your food should be as simple as possible. That’s why you can pay conveniently and securely with your credit card or Apple Pay. Whatever works for you. Wolt is currently available in 145+ cities located in Japan, Germany, Israel, Finland, Sweden, Norway, Denmark, Estonia, Latvia, Lithuania, Czech Republic, Hungary, Poland, Croatia, Serbia, Georgia, Greece, Slovakia, Slovenia, Cyprus, Malta, Azerbaijan and Kazakhstan. More are added all the time!
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