23
poor
Wyze - Make Your Home Smarter | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 7 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
70%
Android
353 Reports
353 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
153 Reports
153 Reports
User Feedback
30%
iOS
153 Reports
153 Reports
70%
Android
353 Reports
353 Reports
Wyze - Make Your Home Smarter - Latest Quality Issues
iOS
May 7, 2024
Slow
The app is slow and sometimes it doesn't work, don't recommend
iOS
May 7, 2024
Cameras
The SD cards usually does not empty itself and reset to a new recording
iOS
May 8, 2024
They quit working for no reason.
I had another problem with these cameras. Somebody took stuff from my garage and wouldn't you know the camera was out during that time. it got nothing. What good is having it if it doesn't work when you need it. This is not the first time it's happened. I've contacted Customer Service and they don't care. Now they wiped out all my cameras. There's nothing there. I know it says is added device. I can't possibly reconnect them and took a long time to get the messages. And they don't respond. I hate this company! Once again none of my cameras will connect. What good is it having this if somebody comes in your yard and you can't see them. This is happening quite often lately and they're not doing anything about it. Switch to another system. Why did they add this ridiculous opening screen. It's not necessary and it looks ugly. Get rid of it. Go back to opening with the Camera page. And by the way, they never respond to my comments. Update: I just had two people come up on my porch and in my yard and the GD camera didn't upload the video to the GD cloud. It blamed my network which hasn't had a problem until I needed them. I've had two cameras fail so far. Not work at all. What good are they if they don't work when you need the most. I got the Wyze door cam and the first time somebody came to the door the GD thing froze up I am so angry. Whenever I need this camera it doesn't work. I had stuff stolen out of my yard and the camera didn't work. What good is it if it doesn't work. Now they want to have us pay for subscriptions. Fix this first!!😡 This happening again right now. Half the cameras don't function. And why doesn't Wyze respond to do something about it. Service has gotten worse since they started charging for it. Again today, had stuff stolen, vandalized and the camera was down when this happened. These cameras are down whenever I need them the most. Why do they just quit for no reason and then the next day they work again. Very frustrated with this app. It doesn't work a lot of the time. Cameras go off-line for no reason. Had package taken off porch, camera didn't catch it. It always seems to not work when it's needed the most. And it takes forever to connect. Sometimes many tries. By the time it connects, the thief is long gone with your stuff. There's got to be a better camera. This company spends a lot of time developing new products. They should take some time and perfect the ones they already have. Don't recommend this.
iOS
May 8, 2024
Was great before changes.
For years I loved the Wyze app and my cameras, but a recent change has made it where my front door camera can no longer record events unless I pay for it. Now I just get a still image when my camera detects motion. Not sure whether I will bite the bullet and pay or try to find another camera that is not a subscription based service (one reason I originally loved Wyze).
iOS
May 8, 2024
Viewing a camera on this app is so spotty
I've been a wyze customer for more than 5 years and the entire time the functionality of this app has been incredibly spotty (even after app Updates). Talking over the app is very choppy and most of the time returns and “operation failed” message. Please focus on the software technology that you have as opposed to mainly focusing on adding new hardware to your arsenal.
iOS
May 8, 2024
Terrible service with Cam Plus
Service is awful. Cameras go offline numerous times a day. Basically a waste of time and money
iOS
May 9, 2024
iPad app won’t let me log in
After entering my username and password, it says that my login failed because of the Captchka not being valid. There is nothing to enter or do other than the username and password.
Android
May 9, 2024
At first it worked very well but the latest updates have caused the v2 and go to crash it's really annoying to be constantly restarting the cameras
Android
May 10, 2024
Everything is fine. Except that if the camera runs out of internet it stops recording on the micro sd.... There's no backup basically.
Wyze - Make Your Home Smarter - Product Description
The Wyze app is your gateway to a smarter life and a safer home. Wyze, based out of Seattle, WA, makes smart tech at super-accessible prices, trusted and backed by a community of over 5 million users just like you. ------- This is where it all lives. ------- Shop, set up, view, and interact. Craft the ideal smart home for you and your family, and then control your smart devices from our ecosystem of affordable high-quality tech – all tied together in an app that won’t stress you out. ------- The cams that started it all. ------- Our first product was the trendsetting Wyze Cam: a multi-purpose indoor smart camera that helped our users keep an eye on what matters most without a hefty price tag. Now, Wyze has a full lineup of wired and wireless smart cameras fit for any occasion - whether that’s to serve as a baby monitor, capture proof of the pests in the garden, watch over your loved ones (including pets!), and nearly everything else. Wyze Cams are even more powerful when enhanced with our optional Cam Plus subscription. • Wyze Cam Outdoor • Wyze Video Doorbell • Wyze Cam Pan • Wyze Cam v3 • Wyze Cam v2 • Wyze Cam v1 ------- Safety shouldn’t break the bank. ------- Keep an eye on your family and possessions with the award-winning Wyze Home Monitoring subscription, powered by our friends at Noonlight. It’s smart, straightforward, and ultra-affordable - that’s home security the Wyze way. For those that prefer to keep tabs on their home themselves, you can use motion and open detection from Wyze Sense alongside Wyze Cam detection notifications for self-monitoring instead. • Wyze Home Monitoring Service • Wyze Sense v2 • Wyze Sense • Wyze Sense Bridge • Wyze Motion Sensors • Wyze Entry Sensors ------- Convenience from the comfort of your couch. ------- Switch up your ambiance with our line of top-rated dimmable smart bulbs including Wyze Bulb Color and its impressive 16-million color range. Don’t want to swap out your bulbs? You can add focused illumination where you need it with Wyze Floor Lamp for tasks and hobbies or convert your existing lamps, light fixtures, small appliances, and more into smart devices with our lineup of smart plugs. • Wyze Bulb Color • Wyze Bulb • Wyze Plug Outdoor • Wyze Plug • Wyze Floor Lamp ------- Spend more time doing what you love. ------- Auto-unlock your front door when you get home, auto-water the garden, auto-adjust the temperature, auto-vacuum the floors, and more. Reserve your home time for relaxation and fun instead of routine chores using our lineup of friendly smart home devices. • Wyze Lock • Wyze Thermostat • Wyze Sprinkler Controller • Wyze Robot Vacuum ------- A window to a happier, healthier you. ------- Our Health and Lifestyle products are here to help you track your wellness, stay connected, and jam out to your favorite music. From smartwatches and smart scales to earbuds and headphones, we’re sure to have the perfect product for living your best life. • Wyze Watch 44mm • Wyze Watch 47mm • Wyze Scale • Wyze Band • Wyze Buds Pro • Wyze Buds • Wyze Noise-Cancelling Headphones ------- Plays well with others. ------- Your Wyze devices get even more powerful when they’re linked up with our integration partners. Whether you’re an Amazon Alexa user with an Echo at home, a Google Assistant user with a Google Home, or a DIY-er that likes to experiment with IFTTT, Wyze supports it all. Select devices also can sync health data with our integration partners at Fitbit, Samsung Health, or Apple Health.
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