41
poor
Wyze - Make Your Home Smarter | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
13 Points Past 7 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
61%
Android
223 Reports
223 Reports
iOS unitQ Score
iOS User Feedback
39%
iOS
141 Reports
141 Reports
User Feedback
39%
iOS
141 Reports
141 Reports
61%
Android
223 Reports
223 Reports
Wyze - Make Your Home Smarter - Latest Quality Issues
Android
May 15, 2024
Works very badly
iOS
May 16, 2024
siren too easy to accidentally trigger
it's too easy to trigger the sire. that button needs a setting to be disabled. or a built in confirm dialog. or to be located somewhere else entirely.
iOS
May 16, 2024
Spam advertisements
The app sends sales messages to purchase products. No way to disable them. Turning notifications off means not getting desired ones from devices.
iOS
May 16, 2024
I can’t reset my password and I’ve spoken to multiple live agents
I loved the app until it logged me out. I wish I could love this app more. I restarted my phone. I deleted the app. I've spoken to multiple live agents and only one sent an email to reset the password. I can't reset my password at all. This is SO FRUSTRATING. I keep getting redirected to the same page “welcome back, log in” even with the one email for resetting my password. Nothing is working.
iOS
May 17, 2024
Terrible service
The cameras are constantly going down
iOS
May 17, 2024
Idk what to say,it’s fine
My brother and I both have a wyze watch and his watch is smaller then mine. Me and him could change backgrounds but I could only do 3 and he could do six even though he has a smaller watch.
iOS
May 17, 2024
Terrible user experience
This app is awful. When I try to pick a specific time on my playback, the video jumps forward in time, making it nearly impossible to review footage. And yes, I am updated to the current version. This has been going on for weeks.
iOS
May 17, 2024
Good but basic and limited
The cameras work well, and the app is well laid out for intuitive use. But there are some limitations that Wyze could address with modest updates, but has not so far after many years of feedback from multiple users. Most importantly, if you have cameras set up at more than one location and you wish to give full access to different sets of people for those different locations (e.g. business and home), you have to switch accounts by logging out and logging back in with different credentials. It's very clumsy and time-consuming. Many modern apps have the ability to switch accounts quickly and easily. Wyze has the ability to share cameras, but those users are unable to view video stored locally to the SD card. For that reason, I would say the wise system is only suitable for very small simple networks.
iOS
May 17, 2024
Unreliable App, Problematic Company
The app almost never loads an active stream of the camera. Instead, it pulls up a still photo from the last time I turned off the camera. I have to either restart the camera or quit the app and reload it three or four times before it works. Finally, both Wirecutter and PCMag have pulled their recommendations of Wyze cameras following a security breach and dismal company response to it. I bought my camera before the breach. Otherwise I wouldn't have. Lousy app, untrustworthy company.
Wyze - Make Your Home Smarter - Product Description
The Wyze app is your gateway to a smarter life and a safer home. Wyze, based out of Seattle, WA, makes smart tech at super-accessible prices, trusted and backed by a community of over 5 million users just like you. ------- This is where it all lives. ------- Shop, set up, view, and interact. Craft the ideal smart home for you and your family, and then control your smart devices from our ecosystem of affordable high-quality tech – all tied together in an app that won’t stress you out. ------- The cams that started it all. ------- Our first product was the trendsetting Wyze Cam: a multi-purpose indoor smart camera that helped our users keep an eye on what matters most without a hefty price tag. Now, Wyze has a full lineup of wired and wireless smart cameras fit for any occasion - whether that’s to serve as a baby monitor, capture proof of the pests in the garden, watch over your loved ones (including pets!), and nearly everything else. Wyze Cams are even more powerful when enhanced with our optional Cam Plus subscription. • Wyze Cam Outdoor • Wyze Video Doorbell • Wyze Cam Pan • Wyze Cam v3 • Wyze Cam v2 • Wyze Cam v1 ------- Safety shouldn’t break the bank. ------- Keep an eye on your family and possessions with the award-winning Wyze Home Monitoring subscription, powered by our friends at Noonlight. It’s smart, straightforward, and ultra-affordable - that’s home security the Wyze way. For those that prefer to keep tabs on their home themselves, you can use motion and open detection from Wyze Sense alongside Wyze Cam detection notifications for self-monitoring instead. • Wyze Home Monitoring Service • Wyze Sense v2 • Wyze Sense • Wyze Sense Bridge • Wyze Motion Sensors • Wyze Entry Sensors ------- Convenience from the comfort of your couch. ------- Switch up your ambiance with our line of top-rated dimmable smart bulbs including Wyze Bulb Color and its impressive 16-million color range. Don’t want to swap out your bulbs? You can add focused illumination where you need it with Wyze Floor Lamp for tasks and hobbies or convert your existing lamps, light fixtures, small appliances, and more into smart devices with our lineup of smart plugs. • Wyze Bulb Color • Wyze Bulb • Wyze Plug Outdoor • Wyze Plug • Wyze Floor Lamp ------- Spend more time doing what you love. ------- Auto-unlock your front door when you get home, auto-water the garden, auto-adjust the temperature, auto-vacuum the floors, and more. Reserve your home time for relaxation and fun instead of routine chores using our lineup of friendly smart home devices. • Wyze Lock • Wyze Thermostat • Wyze Sprinkler Controller • Wyze Robot Vacuum ------- A window to a happier, healthier you. ------- Our Health and Lifestyle products are here to help you track your wellness, stay connected, and jam out to your favorite music. From smartwatches and smart scales to earbuds and headphones, we’re sure to have the perfect product for living your best life. • Wyze Watch 44mm • Wyze Watch 47mm • Wyze Scale • Wyze Band • Wyze Buds Pro • Wyze Buds • Wyze Noise-Cancelling Headphones ------- Plays well with others. ------- Your Wyze devices get even more powerful when they’re linked up with our integration partners. Whether you’re an Amazon Alexa user with an Echo at home, a Google Assistant user with a Google Home, or a DIY-er that likes to experiment with IFTTT, Wyze supports it all. Select devices also can sync health data with our integration partners at Fitbit, Samsung Health, or Apple Health.
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