74
good

Xoom Money Transfer | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
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Android unitQ Score
Android User Feedback
69%
Android
122 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
55 Reports
User Feedback
31%
iOS
55 Reports
69%
Android
122 Reports
Xoom Money Transfer - Latest Quality Issues
iOS
May 8, 2024
It didn't help me at all
It doesn't allow me to put my card, I've been trying a lot of times, the truth is that I just wasted my time
Android
May 9, 2024
I've been using the app and roughly speaking enjoyed it. It's fast when it works. But that is getting worse over time on reliably being able to use it. I also find it deceptive when they claim a $5 fee but then Jack you on exchange rate. Example, Philippine pesos trading at almost 58:1 against the $ and they give you 56:1. So if you send $1,000 they're taking 2,000 pesos on top of the $5 fee they claim. At 58:1 that's an extra $34.50. So the real fee is almost $40 to transfer $1,000.
Android
May 10, 2024
It pays very little, remitly pays a lot more so I go back to that app goodbye
Android
May 10, 2024
I can't log in, view my transactions. Nothing. I've changed my password, restarted the app. Nothing works. I'm so confused.
iOS
May 10, 2024
Could not use PYUSD
Could not use PYUSD. I purchased it in PP account but at the time of sending in Xoom or from PayPal it did not appear as a funding source. How do you use the stable coin as a funding source?
Android
May 10, 2024
Not competitive exchange rates
Android
May 10, 2024
I am tired of signing in 10 times each time I want to sign in. Horrible experience
iOS
May 10, 2024
Lost my money
I used this service via paypal to deposit money in a German bank account. The german bank account didn't accept it and returned the money. It informed that it would take 5 days. 11 days have gone and I haven't received the money back. And no one knows where the money is.
Android
May 10, 2024
The worst money transfer app, dive that will be ready in minutes and takes up to 5 days there are always multiple delays per transaction.
Xoom Money Transfer - Product Description
Xoom is the fast, safe, and reliable way to send money to friends and family abroad. We have you covered with:

24/7 transaction protection and fraud monitoring. Because we're a PayPal service, your transactions and financial info are secured by PayPal's trusted technology

Competitive and transparent rates for you, and no transaction fees for your contacts

Easy access to your PayPal wallet, so you can use your PayPal payment methods on Xoom

Upfront delivery times and real-time tracking updates, so you know when your money will be delivered

Multiple ways to send, including bank deposits, cash pickup, and mobile wallet transfers

Quickly reload mobile phones. Just log in to Xoom, enter your contact’s number, and pay in seconds

Send money directly to friends and family – they don’t need a PayPal or Xoom account

Mexico

Send money to all major banks including BBVA Bancomer, BanCoppel, Banorte, and Banamex. Money is typically available same day*. Your contacts can pick up cash from over 41,000 trusted locations like OXXO and Elektra. Money is typically available in minutes*. Reload minutes to Telcel, ATT&T, and others

The Philippines

Send money to over 35 banks including Banco de Oro and Bank of the Philippine Islands. Your contacts can pick up cash from over 12,000 reliable locations like Cebuana Lhuillier and M. Lhuillier. Money is typically available in minutes* when you send to banks or for cash pickup

India

Send money to all banks in India including State Bank of India, ICICI, HDFC Bank, and Axis Bank. Send via UPI ID or with your contact’s bank info. Your contacts can pick up cash from over 100,000 convenient locations like Muthoot Finance and Manappuram Finance. Money is typically ready in minutes* when you send to banks or for cash pickup

Dominican Republic

Send money to all major banks including BanReservas, Banco BHD, and Banco Popular. Money is typically available next business day*. Your contacts can pick up cash from over 500 trusted locations like Caribe Express and Banco BHD León. Money is typically available in minutes*. You can even send money to someone’s doorstep via Caribe Express or Remesas Dominicanas

Colombia

Send money to all major banks including Bancolombia and Davivienda. Your contacts can pick up cash from over 2500 locations like SuperGiros and Bancolombia.

You can even send money to friends and family who live in the United States! Send money to your contact’s bank account, or their Visa or MasterCard debit card. Your contacts can pick up cash from over 5,000 locations like Ria. Money is typically ready in minutes* when you send to banks or for cash pickup

You can also send to: Albania, Algeria, Argentina, Armenia, Australia, Austria, Bahrain, Bangladesh, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Botswana, Brazil, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cayman Islands, Chile, China, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech Republic, DR Congo, Denmark,  Djibouti, Ecuador, Egypt, El Salvador, Eritrea, Estonia, Ethiopia, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana, Greece, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Liberia, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Mali, Malta, Moldova, Mongolia, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Samoa, Saudi Arabia, Senegal, Serbia, Sierra Leone, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Suriname, Swaziland, Sweden, Switzerland, Tajikistan, Tanzania, Thailand, Togo, Tonga, Tunisia, Uganda, Ukraine, UAE, UK, Uruguay, Vietnam, Zambia, Zimbabwe

*Transfers subject to review and may be delayed or stopped if an issue is identified
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